1 00:00:02,312 --> 00:00:04,881 Everything looks good, Mr. Reynolds. 2 00:00:04,906 --> 00:00:06,804 Your blood work is all normal. 3 00:00:06,829 --> 00:00:08,800 - Excellent. - As expected, right? 4 00:00:08,825 --> 00:00:10,343 Does look like your blood pressure's 5 00:00:10,368 --> 00:00:12,578 -a little high, however. Um-- -Wait. 6 00:00:12,603 --> 00:00:14,429 -I have high blood pressure? -Well, yes, but 7 00:00:14,454 --> 00:00:16,812 that's consistent with your last visit. 8 00:00:16,837 --> 00:00:18,546 We might want to put you on a low dose 9 00:00:18,571 --> 00:00:20,810 - of blood pressure medication. ... no. 10 00:00:20,860 --> 00:00:23,562 Come on, Doc. Pills are for old men. 11 00:00:23,587 --> 00:00:26,039 Well, we all get to a certain age where we need-- 12 00:00:26,064 --> 00:00:27,398 Do we? I don't. 13 00:00:27,422 --> 00:00:29,793 So, no. I mean, you know, let-let's not... 14 00:00:29,819 --> 00:00:31,125 Listen, I-I can see where you're headed with this. 15 00:00:31,150 --> 00:00:32,359 Let's-let's not go there, okay? 16 00:00:32,384 --> 00:00:34,843 If I wanted my blood pressure to be low, I would simply 17 00:00:34,868 --> 00:00:36,773 command my body to make it low. 18 00:00:36,798 --> 00:00:39,945 That's really not how chronic high blood pressure works. 19 00:00:39,970 --> 00:00:42,164 Okay, well, it is how it works with Dennis Reynolds, okay? 20 00:00:42,189 --> 00:00:44,031 And if I'm chronically having high blood pressure, 21 00:00:44,056 --> 00:00:45,759 it's because I'm chronically suffering fools 22 00:00:45,784 --> 00:00:47,914 who won't listen to me when I say that I can do things. 23 00:00:48,402 --> 00:00:50,273 You know what, Doc? It's fi... 24 00:00:50,860 --> 00:00:52,921 I'm gonna take control of this, okay? 25 00:00:52,946 --> 00:00:54,265 Don't you worry about a thing 26 00:00:54,290 --> 00:00:55,882 'cause Dennis Reynolds is gonna 27 00:00:55,907 --> 00:00:57,944 figure this all out on his own. 28 00:00:58,264 --> 00:01:01,171 _ 29 00:01:01,196 --> 00:01:06,795 www.subtitulamos.tv 30 00:01:23,164 --> 00:01:24,568 There we go. 31 00:01:25,390 --> 00:01:26,647 Blood pressure. 32 00:01:26,672 --> 00:01:30,061 Pulse. Resting heart rate, syncs right to the phone. 33 00:01:30,086 --> 00:01:31,412 And it records everything. 34 00:01:31,437 --> 00:01:32,983 This is perfect. 35 00:01:33,470 --> 00:01:36,522 Now I'll have proof I can smash in that stupid doctor's face. 36 00:01:42,346 --> 00:01:44,293 - Yeah. - Hey, Dennis. 37 00:01:44,318 --> 00:01:46,293 A-are we above or below sea level? 38 00:01:46,318 --> 00:01:48,238 - What? - Tell him about the family-style cooking. 39 00:01:48,263 --> 00:01:49,191 Yeah, so we're doing 40 00:01:49,216 --> 00:01:50,902 some family-style cooking now, and we got this, 41 00:01:50,927 --> 00:01:52,770 like, industrial-grade pressure cooker. 42 00:01:52,795 --> 00:01:53,918 Pretty badass, man, 43 00:01:53,943 --> 00:01:55,152 but, you know, we got to make sure 44 00:01:55,177 --> 00:01:56,293 we're above sea level just to be safe. 45 00:01:56,318 --> 00:01:57,832 Well, we can't be below sea level. 46 00:01:57,857 --> 00:01:59,176 Otherwise, we'd be underwater. 47 00:01:59,201 --> 00:02:00,571 But if it's under sea level, 48 00:02:00,596 --> 00:02:02,191 -it may explode. -That's our big worry. 49 00:02:02,216 --> 00:02:03,395 That this sucker's gonna explode. 50 00:02:03,420 --> 00:02:05,059 You can't take a pressure cooker under the sea. 51 00:02:05,084 --> 00:02:06,035 It's not gonna explode. 52 00:02:06,060 --> 00:02:07,801 Yeah, that's not how pressure cookers works. 53 00:02:07,826 --> 00:02:09,434 -Yeah. -You're telling me that you can't bring 54 00:02:09,459 --> 00:02:11,207 a pressure cooker onto a submarine? 55 00:02:11,232 --> 00:02:13,035 How do they feed the entire U.S. Navy? 56 00:02:13,060 --> 00:02:14,902 -They don't pressure-cook the shit, Mac. -Navy argument. 57 00:02:14,927 --> 00:02:17,066 -Navy argument... -Stop! Stop! All of you, okay? 58 00:02:17,091 --> 00:02:18,168 They have, like, a grill or something. 59 00:02:18,193 --> 00:02:19,613 I'm calling mental health day. 60 00:02:20,375 --> 00:02:21,441 Mental health day? 61 00:02:21,466 --> 00:02:23,027 What kind of cuckoo shit is that? 62 00:02:23,052 --> 00:02:24,715 It's a new thing. It's like a sick day 63 00:02:24,740 --> 00:02:26,699 but for your brain, and if somebody calls it, 64 00:02:26,724 --> 00:02:28,699 you have to give it to 'em, you can't ask any questions. 65 00:02:28,724 --> 00:02:30,965 Are you calling that? Are you taking that for real? 66 00:02:30,990 --> 00:02:34,027 Yeah, yeah. Yeah, I'm calling mental health day, okay? 67 00:02:34,373 --> 00:02:36,418 - And I'm gonna drive out to the beach... - -Ooh. 68 00:02:36,443 --> 00:02:38,615 ...and spend the entire day just staring at the ocean. 69 00:02:38,640 --> 00:02:40,377 Isn't your car in the shop? I'm sorry. 70 00:02:40,402 --> 00:02:41,996 That's, not a question about mental health. 71 00:02:42,021 --> 00:02:43,358 That's a question of logistics. 72 00:02:43,383 --> 00:02:44,777 Damn it. No, you're right. 73 00:02:44,802 --> 00:02:45,871 Hey, Dennis, I'll come drive you. 74 00:02:45,896 --> 00:02:47,387 I could use a beach day. 75 00:02:47,412 --> 00:02:49,348 Shit. You know what? This could be a good way 76 00:02:49,373 --> 00:02:51,277 to find out whether or not we're, underwater. 77 00:02:51,302 --> 00:02:52,402 We can take the cooker there, yeah. 78 00:02:52,427 --> 00:02:53,715 - We're gonna bring the cooker, too. - No. No. Goddamn it! 79 00:02:53,747 --> 00:02:55,973 Do you hear that beeping? That means stop. No! 80 00:02:56,605 --> 00:02:58,279 This is my mental health day, and none of you 81 00:02:58,304 --> 00:03:00,802 are a part of it. Goddamn it! 82 00:03:04,779 --> 00:03:06,685 - Hi. - Hi. How can I help you today? 83 00:03:06,717 --> 00:03:08,856 Yeah, I have a reservation under the name Reynolds. 84 00:03:08,881 --> 00:03:11,700 -Okay, let me check that out for you. -All right. 85 00:03:22,456 --> 00:03:25,138 Wow. That's a lot of typing you're having to do there. 86 00:03:25,163 --> 00:03:27,334 - You writing a novel? - I'm sorry. 87 00:03:27,359 --> 00:03:29,794 We have no more vehicles available in that class. 88 00:03:29,819 --> 00:03:31,380 No, no, no, I made a reservation. 89 00:03:31,405 --> 00:03:33,325 Sometimes our system double-books, 90 00:03:33,350 --> 00:03:35,341 so that's our mistake, and we are happy 91 00:03:35,366 --> 00:03:37,982 -to offer you a complimentary upgrade. -Okay. 92 00:03:38,007 --> 00:03:41,224 This is the Tsuma EVS, a fully-electric car 93 00:03:41,249 --> 00:03:42,953 with touch screen controls, automated steering 94 00:03:42,978 --> 00:03:44,614 made right here in America. 95 00:03:45,349 --> 00:03:47,654 These are awesome. I've seen these. These are really cool. 96 00:03:48,100 --> 00:03:51,536 Okay, yeah, no. I-I... I accept, and I'll take those keys. 97 00:03:51,561 --> 00:03:53,122 There are no keys. 98 00:03:54,384 --> 00:03:57,122 - There's an app. - Right. 99 00:03:57,239 --> 00:03:58,277 An app. 100 00:03:59,042 --> 00:04:01,599 Boy, I got tell you, I... I, I don't love that. 101 00:04:01,624 --> 00:04:04,372 I, have a lot of apps on my phone already, 102 00:04:04,397 --> 00:04:06,911 and, keys are sort of a system 103 00:04:06,936 --> 00:04:08,591 that have existed for millennia. 104 00:04:08,616 --> 00:04:10,721 I don't know why we're trying to fix that, but, 105 00:04:10,887 --> 00:04:12,256 yeah, no, now we got apps. 106 00:04:12,281 --> 00:04:13,852 We got... we got apps for everything, right? 107 00:04:13,877 --> 00:04:15,958 Even for things we already had things for. 108 00:04:16,808 --> 00:04:19,279 I guess, since my blood pressure's going up, 109 00:04:19,304 --> 00:04:21,375 really spiking here, I'm just gonna... 110 00:04:21,400 --> 00:04:23,294 I'm gonna go with it. We're gonna download the app. 111 00:04:23,319 --> 00:04:24,771 Right? What's one more app? 112 00:04:25,315 --> 00:04:27,747 The phone is the key now. Simple. 113 00:04:30,738 --> 00:04:33,708 This is nice. Smooth ride, it's quiet. 114 00:04:33,733 --> 00:04:36,732 Try this automated steering thing. 115 00:04:40,226 --> 00:04:41,654 Hey. 116 00:04:41,947 --> 00:04:43,646 Hey! 117 00:04:45,079 --> 00:04:46,740 That is awesome. 118 00:04:47,189 --> 00:04:49,154 Time to kick this mental health day off 119 00:04:49,179 --> 00:04:51,341 with some feel-good plant tonic. 120 00:04:51,722 --> 00:04:54,943 My good friend, Mr. Kratom. 121 00:04:56,284 --> 00:04:58,779 This stuff's gnarly as hell, though. 122 00:04:58,804 --> 00:05:00,654 I need some... some kind of a mixer. 123 00:05:01,646 --> 00:05:05,091 Tsuma, direct me to the nearest tea shop. 124 00:05:05,524 --> 00:05:07,232 Rerouting to Teaspoon. 125 00:05:07,409 --> 00:05:08,794 Holy shit. 126 00:05:10,372 --> 00:05:13,607 Tsuma, play... Roxette. 127 00:05:14,404 --> 00:05:15,802 Now playing Roxette, 128 00:05:15,827 --> 00:05:17,505 "Listen to Your Heart." 129 00:05:18,924 --> 00:05:21,411 That is so cool. 130 00:05:23,653 --> 00:05:26,177 I'll just sit here and enjoy the ride, I guess. 131 00:05:26,453 --> 00:05:28,138 This car's nailing it. 132 00:05:36,716 --> 00:05:38,008 Hi. 133 00:05:38,033 --> 00:05:40,469 - One herbal tea, please. - Which flavor? 134 00:05:40,756 --> 00:05:42,586 Flavor. I don't know. Jasmine? 135 00:05:42,619 --> 00:05:44,282 Sorry, I meant for the boba. 136 00:05:44,307 --> 00:05:45,954 The little spheres 137 00:05:45,979 --> 00:05:47,524 of, tapioca and sugar? 138 00:05:47,549 --> 00:05:49,180 The tea comes with boba. 139 00:05:49,365 --> 00:05:50,836 Well, it doesn't 140 00:05:50,868 --> 00:05:52,531 because I see the tea right there, 141 00:05:52,556 --> 00:05:53,727 and I see the boba over there, 142 00:05:53,752 --> 00:05:55,797 so why don't we just not combine 'em, yeah? 143 00:05:55,822 --> 00:05:56,922 You know, so, I'll take the tea 144 00:05:56,947 --> 00:05:59,242 without the covert diabetes delivery mechanism, please. 145 00:05:59,808 --> 00:06:02,430 The system won't let me do that. 146 00:06:05,802 --> 00:06:07,633 Okay. Yeah. No, fine. 147 00:06:08,487 --> 00:06:09,664 One boba, please. 148 00:06:09,689 --> 00:06:11,328 We'll call it a mental health day treat. 149 00:06:11,353 --> 00:06:13,324 Self-care, right? Isn't that what people call it 150 00:06:13,349 --> 00:06:15,601 whenever they need an excuse to do whatever the fuck they want? 151 00:06:15,626 --> 00:06:17,695 -I don't know. -Yeah, I know. Of course you don't. 152 00:06:17,720 --> 00:06:19,883 Of course you don't. One chewy sugar tea, please. 153 00:06:20,230 --> 00:06:22,789 All right. You can scan the code. 154 00:06:24,207 --> 00:06:25,086 Why? 155 00:06:25,341 --> 00:06:27,062 Because the code takes you to the app. 156 00:06:27,145 --> 00:06:29,125 That's two apps today, yeah. 157 00:06:29,406 --> 00:06:30,875 Got apps for everything, you know? 158 00:06:30,900 --> 00:06:32,604 Even though I'm already talking to the person 159 00:06:32,629 --> 00:06:34,047 that, could just take my order right here, 160 00:06:34,072 --> 00:06:36,258 but I got to download an app, right? 161 00:06:36,345 --> 00:06:37,715 How about this? 162 00:06:38,384 --> 00:06:40,483 I have cash, you have tea. 163 00:06:40,509 --> 00:06:41,912 Why don't we just streamline things? 164 00:06:42,093 --> 00:06:43,797 We don't take cash, though. 165 00:06:44,268 --> 00:06:46,422 Yeah. How about cards? Take cards? 166 00:06:46,447 --> 00:06:47,781 - Yes. - Great. 167 00:06:47,806 --> 00:06:50,359 But there is a ten-dollar minimum. 168 00:06:53,677 --> 00:06:56,055 There's no minimum on the app, though. 169 00:06:59,744 --> 00:07:01,214 Sorry. It's... 170 00:07:01,451 --> 00:07:02,687 It's not your fault. 171 00:07:02,712 --> 00:07:04,016 You know, you didn't create the system. 172 00:07:04,041 --> 00:07:05,828 The system is just... It is what it is, 173 00:07:05,853 --> 00:07:07,824 and, yeah, we're both victims here, so... 174 00:07:08,095 --> 00:07:09,031 What? 175 00:07:09,814 --> 00:07:10,921 Nothing. 176 00:07:11,718 --> 00:07:13,734 Two boba teas, please. 177 00:07:28,306 --> 00:07:29,877 Shit. 178 00:07:57,472 --> 00:07:58,984 That is rough. 179 00:08:03,683 --> 00:08:04,961 It's so sweet. 180 00:08:06,810 --> 00:08:08,480 Good, though. It's good. 181 00:08:09,750 --> 00:08:11,359 What do you mean, "Key not found"? 182 00:08:11,384 --> 00:08:12,805 Key not found? Th-There is no key. 183 00:08:12,830 --> 00:08:14,203 The key is my... 184 00:08:14,856 --> 00:08:16,016 ...phone. 185 00:08:16,916 --> 00:08:18,766 Where's my phone? Where's my phone? 186 00:08:20,885 --> 00:08:22,989 Goddamn it, where's my phone? 187 00:08:26,906 --> 00:08:29,125 Shit. Yes. What? 188 00:08:29,150 --> 00:08:30,976 - Hey, Dennis. Hey, man. - Hey. 189 00:08:31,001 --> 00:08:32,672 Hey, real quick. You know that French dip 190 00:08:32,697 --> 00:08:34,547 of yours in the fridge. Can we eat that? 191 00:08:34,572 --> 00:08:37,148 No, that French dip has been in the fridge for a month, dude. 192 00:08:37,173 --> 00:08:38,844 Do not eat it and do not call me! 193 00:08:38,869 --> 00:08:40,508 - We already ate it. - Yeah, we ate it. 194 00:08:40,533 --> 00:08:42,141 - It's been eaten. - I told 'em not to eat it. 195 00:08:42,181 --> 00:08:43,976 Dee tried to tell us not to eat it, but look, anyway, 196 00:08:44,001 --> 00:08:46,016 we're just calling now so you don't get mad at us later. 197 00:08:46,041 --> 00:08:48,023 - All right? - Yeah, we're hoping that you get mad out there 198 00:08:48,048 --> 00:08:49,384 and then you come back and you're happy. 199 00:08:49,409 --> 00:08:50,742 Do not expect that sandwich 200 00:08:50,767 --> 00:08:52,226 when you get back, 'cause it's gone, okay? 201 00:08:52,251 --> 00:08:54,055 But don't worry about it. It has been pressure-cooked. 202 00:08:54,080 --> 00:08:55,539 - Yeah, we pressure- cooked the shit out of it. - What do you mean? 203 00:08:55,564 --> 00:08:57,535 No, you cannot pressure-cook a French dip. 204 00:08:57,560 --> 00:09:00,094 Yeah, you can, and I guarantee that the U.S. Navy 205 00:09:00,119 --> 00:09:01,823 -is down on their submarine... -Don't. Don't talk! 206 00:09:01,848 --> 00:09:04,242 - Stop. No more phone calls! No more! -...with their pressure cooker. 207 00:09:12,103 --> 00:09:13,474 Fantastic. 208 00:09:19,297 --> 00:09:20,433 Hello, Officer. 209 00:09:20,529 --> 00:09:22,200 License and registration. 210 00:09:22,311 --> 00:09:24,448 Well, this is a rental, actually.- 211 00:09:24,613 --> 00:09:26,043 Turn the car off. 212 00:09:27,506 --> 00:09:28,468 Yeah. 213 00:09:28,493 --> 00:09:31,896 I, I can't because I don't have a key. 214 00:09:31,921 --> 00:09:34,545 Well, technically there is no key. 215 00:09:34,570 --> 00:09:37,201 My phone is the key, and... 216 00:09:37,864 --> 00:09:39,076 I don't have a phone. 217 00:09:40,402 --> 00:09:41,738 Step out of the car, sir. 218 00:09:41,920 --> 00:09:43,888 You know, I'd really rather not 219 00:09:43,913 --> 00:09:46,216 because I'm afraid if I get out, then, um, 220 00:09:46,241 --> 00:09:48,246 I'm not gonna be able to start the car again. 221 00:09:48,341 --> 00:09:50,412 Sir, out of the car, please. 222 00:09:51,807 --> 00:09:54,112 Right. You don't care. 223 00:09:54,412 --> 00:09:56,631 All right, stepping out. 224 00:10:08,117 --> 00:10:10,677 Well, who could've predicted that? 225 00:10:14,622 --> 00:10:17,224 Hi. Good afternoon. Fine, and you? Thanks for asking. 226 00:10:17,249 --> 00:10:18,576 Listen, my name is Dennis Reynolds, 227 00:10:18,601 --> 00:10:20,927 and I'm on a family plan under the name Frank Reynolds, 228 00:10:20,952 --> 00:10:22,506 and I need a new phone, please. 229 00:10:22,531 --> 00:10:24,301 Okay, I can help you with that here. 230 00:10:24,326 --> 00:10:25,748 Great. 231 00:10:25,773 --> 00:10:27,740 Frank Reynolds, 232 00:10:32,022 --> 00:10:33,943 -My name's not that long. -So, 233 00:10:33,968 --> 00:10:36,123 looks like I can get you a replacement phone here. 234 00:10:36,148 --> 00:10:38,302 Can have it to you by end of day tomorrow. 235 00:10:38,327 --> 00:10:40,537 No, that's-that's not gonna work. I need it today. 236 00:10:40,562 --> 00:10:43,716 Unfortunately, the phones are at our warehouse, so... 237 00:10:44,832 --> 00:10:46,248 Tell me about those, 238 00:10:46,827 --> 00:10:48,331 'cause those look like phones. 239 00:10:48,573 --> 00:10:49,583 Those aren't the phones. 240 00:10:49,608 --> 00:10:50,677 -Those aren't the phones? -No. 241 00:10:50,702 --> 00:10:52,466 Hey, those aren't the phones, guys, so, 242 00:10:52,491 --> 00:10:54,326 you know, just so you know. Those are just boxes 243 00:10:54,351 --> 00:10:56,310 filled with phones that aren't the phones. 244 00:10:56,335 --> 00:10:58,795 - Phones for new customers. - For new customer, right. 245 00:10:58,820 --> 00:11:00,873 Not for old customers. Not for the paying customers, 246 00:11:00,898 --> 00:11:02,201 the people who have been paying for months and months, 247 00:11:02,226 --> 00:11:03,595 for years and years and years and years. 248 00:11:03,620 --> 00:11:05,190 Let's punish those people and give the phones 249 00:11:05,215 --> 00:11:07,045 that are right there to the new customers. 250 00:11:07,070 --> 00:11:08,439 It's just how the system works. 251 00:11:08,464 --> 00:11:10,135 Yeah, well, that system. 252 00:11:10,160 --> 00:11:11,638 I've been running up against it all day. 253 00:11:11,663 --> 00:11:14,709 Well, I'll tell you what, pal. I am not mad at you, okay? 254 00:11:14,734 --> 00:11:16,615 I am mad at the system. 255 00:11:16,640 --> 00:11:18,357 Okay, but unfortunately the system isn't here 256 00:11:18,382 --> 00:11:21,822 for me to direct my frustrations at it, s... 257 00:11:26,788 --> 00:11:29,326 Good. Let's try something else. 258 00:11:30,779 --> 00:11:32,451 Um, what if we add a new line 259 00:11:32,476 --> 00:11:33,974 to the Frank Reynolds family plan? 260 00:11:33,999 --> 00:11:35,545 Would that make me a new customer? 261 00:11:35,570 --> 00:11:37,435 Yeah, I can do that. I just need your PIN. 262 00:11:37,645 --> 00:11:39,146 Right, 'cause the PIN's the key to the phone, 263 00:11:39,171 --> 00:11:40,365 and the phone's the key to the car, 264 00:11:40,390 --> 00:11:41,763 and everything's been streamlined. 265 00:11:41,918 --> 00:11:44,646 Excuse me, please. I need to make a call on my watch. 266 00:11:44,814 --> 00:11:46,560 -Are you sure this is gonna work? -Charlie, 267 00:11:46,585 --> 00:11:48,552 diamonds are made under pressure. 268 00:11:48,577 --> 00:11:49,974 This is a pressure cooker. 269 00:11:49,999 --> 00:11:52,334 We're going to cook diamonds. It's very linear. 270 00:11:52,359 --> 00:11:53,490 So genius. 271 00:11:53,515 --> 00:11:55,068 I just can't believe no one's ever thought of this before. 272 00:11:55,100 --> 00:11:56,756 - We're gonna be rich, man. - I know. 273 00:11:57,510 --> 00:11:58,756 It's Dennis. 274 00:11:58,781 --> 00:11:59,904 do not answer it. 275 00:11:59,929 --> 00:12:02,271 - It's a mental health day test. - A test. 276 00:12:02,296 --> 00:12:03,412 Test? 277 00:12:03,766 --> 00:12:05,857 In my day, if you wanted to get out of work, you... 278 00:12:05,882 --> 00:12:07,513 you hit yourself with a hammer 279 00:12:07,538 --> 00:12:10,521 or you got gnawed by a shark or something simple. 280 00:12:11,056 --> 00:12:12,497 No, not gonna pick up now. 281 00:12:12,530 --> 00:12:14,388 No, wh-wh-why would he? Unreal. 282 00:12:14,413 --> 00:12:18,421 Let's try... 69-69. 283 00:12:19,295 --> 00:12:20,365 Okay. 284 00:12:21,088 --> 00:12:23,005 - Yeah, that's it. - That worked? 285 00:12:23,030 --> 00:12:24,185 You're all set. 286 00:12:24,210 --> 00:12:25,580 -Seriously? -That's it. 287 00:12:25,605 --> 00:12:26,724 -This is the phone? -That's the phone. 288 00:12:26,749 --> 00:12:28,412 I'm gonna open the box, I'm gonna turn it on, 289 00:12:28,437 --> 00:12:29,896 -the phone's going to work? -Yup. 290 00:12:29,921 --> 00:12:31,525 It's gonna work. It's your phone. 291 00:12:34,654 --> 00:12:36,990 Why won't you talk to each other?! 292 00:12:37,015 --> 00:12:40,990 Talk! Talk! Talk! Talk! 293 00:12:41,015 --> 00:12:43,224 Talk! Talk! 294 00:12:43,249 --> 00:12:45,076 Dennis Reynolds. 295 00:12:45,101 --> 00:12:47,834 D, E, "N" as in Nancy... 296 00:12:47,859 --> 00:12:49,920 License plate-- "B" as in boy, 297 00:12:49,945 --> 00:12:52,826 SX355. 298 00:12:58,181 --> 00:12:59,584 I'm sorry. I didn't get that. 299 00:12:59,609 --> 00:13:01,615 Yeah, no, I know you didn't get it 'cause I didn't say it. 300 00:13:01,640 --> 00:13:02,927 I didn't say what it was. 301 00:13:02,952 --> 00:13:04,456 Did you say "January"? 302 00:13:04,634 --> 00:13:06,427 No, I didn't say "January." I didn't say anything. 303 00:13:06,452 --> 00:13:07,982 I didn't give a month, I didn't give a day. 304 00:13:08,007 --> 00:13:10,170 Representative. No, representative. 305 00:13:10,195 --> 00:13:11,701 Human! Human! 306 00:13:16,151 --> 00:13:17,013 D, 307 00:13:17,038 --> 00:13:19,763 E, "N" as in "neighbor," 308 00:13:19,788 --> 00:13:21,725 I, S. 309 00:13:21,750 --> 00:13:22,771 Dennis Reynolds. 310 00:13:22,796 --> 00:13:24,849 "D" as in "Deliver me from this!" 311 00:13:24,874 --> 00:13:26,427 "E" as in "Engage with human." 312 00:13:26,452 --> 00:13:28,295 "N" as in "nightmare"! 313 00:13:28,320 --> 00:13:33,209 "N" as in "nightmare"! "I" as in "Is this real?!" 314 00:13:33,296 --> 00:13:35,943 "S" as in "Somebody help me!" 315 00:13:35,968 --> 00:13:38,406 There has to be a way to open this goddamn car! 316 00:13:38,431 --> 00:13:40,365 How do I open the car?! 317 00:13:42,016 --> 00:13:43,528 Dennis Reynolds. 318 00:13:44,774 --> 00:13:46,982 D, E, 319 00:13:47,841 --> 00:13:50,451 "N" as in "never-ending." 320 00:13:51,126 --> 00:13:52,964 - "N" as in... - Thank you for calling Tsuma Customer Care. 321 00:13:52,989 --> 00:13:53,821 Never gonna help me. 322 00:13:53,846 --> 00:13:54,993 Your call is very important to us. 323 00:13:55,018 --> 00:13:56,821 Please enter your 17-digit VIN. 324 00:13:59,740 --> 00:14:01,102 Please say your name. 325 00:14:01,127 --> 00:14:04,336 -Dennis Reynolds. -Got it. Let me transfer you. 326 00:14:07,236 --> 00:14:08,844 Thank you for calling Tsuma Customer Care. 327 00:14:08,869 --> 00:14:11,641 My name is Daisy. May I please have your name and 17-digit VIN? 328 00:14:11,689 --> 00:14:13,062 No. No, no, no, no. No. 329 00:14:13,087 --> 00:14:14,727 I just ent... I ju... 330 00:14:15,661 --> 00:14:19,068 I just entered all that information into the system. 331 00:14:19,093 --> 00:14:20,274 I'm sorry, sir. 332 00:14:20,299 --> 00:14:22,407 -I get it, but I do-- -That-That's okay. No, no. 333 00:14:22,432 --> 00:14:23,797 That's okay. Daisy, was it? 334 00:14:23,822 --> 00:14:26,633 Listen, don't be sorry, okay? I'm not mad at you. 335 00:14:26,658 --> 00:14:29,258 I'm a little upset, but I'm upset at the situation, okay? 336 00:14:29,283 --> 00:14:30,946 And-and the situation is this, Daisy. 337 00:14:30,971 --> 00:14:33,032 If you'll just give me a second and indulge me, okay? 338 00:14:34,031 --> 00:14:37,125 My new phone won't talk to my car. 339 00:14:37,150 --> 00:14:39,657 Okay, so I called the car rental company, 340 00:14:39,682 --> 00:14:41,586 and they put me on with a supervisor 341 00:14:41,611 --> 00:14:42,915 who told me to call Tsuma Roadside, 342 00:14:42,940 --> 00:14:44,443 so I called Tsuma Roadside. 343 00:14:44,468 --> 00:14:45,532 Spoke to someone over there 344 00:14:45,557 --> 00:14:46,782 who put me on with another supervisor 345 00:14:46,807 --> 00:14:48,177 who told me to call the service center. 346 00:14:48,202 --> 00:14:50,157 So I called the service center, spoke to about-- 347 00:14:50,182 --> 00:14:52,102 I don't know-- two, three morons over there 348 00:14:52,127 --> 00:14:53,796 who had no answers for me whatsoever. 349 00:14:53,821 --> 00:14:55,792 They put me on with one of their supervisors, 350 00:14:55,817 --> 00:14:58,344 and that person told me to call the car rental company again. 351 00:14:58,369 --> 00:14:59,773 So I called the car rental company, 352 00:14:59,798 --> 00:15:02,203 then roadside, service center, rental company, 353 00:15:02,228 --> 00:15:04,118 roadside, service center, rental company, 354 00:15:04,143 --> 00:15:05,836 roadside, service center, and around and around 355 00:15:05,861 --> 00:15:07,633 and around like that for hours and hours, 356 00:15:07,658 --> 00:15:09,172 until finally someone had the presence of mind 357 00:15:09,197 --> 00:15:11,227 to let me know there's a goddamn customer care line. 358 00:15:11,252 --> 00:15:12,883 Okay, so I called the customer care line 359 00:15:12,908 --> 00:15:15,250 and now I find myself talking to you, Daisy, 360 00:15:15,501 --> 00:15:17,038 my little wildflower. 361 00:15:17,063 --> 00:15:19,446 And you ask me to enter in my VIN 362 00:15:19,471 --> 00:15:20,875 and my date of birth again, 363 00:15:20,900 --> 00:15:23,836 information which I already entered into your system. 364 00:15:23,868 --> 00:15:26,172 Okay, now, now, listen, Daisy, Daisy, 365 00:15:26,564 --> 00:15:28,227 bear with me here, okay? 366 00:15:28,912 --> 00:15:31,416 I know you didn't create the system, okay? 367 00:15:31,441 --> 00:15:33,219 So you are not to blame. 368 00:15:33,403 --> 00:15:35,305 But somebody did create the system, 369 00:15:35,777 --> 00:15:38,148 and I would very much like to blame that person. 370 00:15:38,447 --> 00:15:41,020 So... who is that? 371 00:15:41,153 --> 00:15:42,468 Sir, I'm sorry. Who is...? 372 00:15:42,493 --> 00:15:45,063 Who is the person who created your customer service system 373 00:15:45,088 --> 00:15:46,305 in such a way 374 00:15:46,330 --> 00:15:47,649 that the information entered 375 00:15:47,674 --> 00:15:49,477 into the computer isn't passed on 376 00:15:49,502 --> 00:15:51,507 to the human representative?! 377 00:15:51,672 --> 00:15:53,475 Sir, I don't know. I can send you to one of my supervisors. 378 00:15:53,500 --> 00:15:54,774 No, no, no, no, no. No, Dai... no. 379 00:15:54,799 --> 00:15:56,430 No, don't send me to a supervisor, Daisy. 380 00:15:56,455 --> 00:15:58,313 Daisy, Daisy... 381 00:15:58,975 --> 00:16:00,313 it's just you and me. 382 00:16:00,338 --> 00:16:02,422 Just you and me, Daisy, fighting the good fight 383 00:16:02,447 --> 00:16:04,422 against a broken system engineered 384 00:16:04,447 --> 00:16:06,418 to drive us both so crazy 385 00:16:06,443 --> 00:16:08,203 that we have to take days off 386 00:16:08,228 --> 00:16:10,243 for our mental health! 387 00:16:13,346 --> 00:16:14,289 Daisy? 388 00:16:14,602 --> 00:16:15,571 Yes? 389 00:16:16,035 --> 00:16:18,555 The Tsuma. It's made in America, right? 390 00:16:18,580 --> 00:16:19,586 Yes, it is. 391 00:16:20,823 --> 00:16:22,235 Where? 392 00:16:32,875 --> 00:16:34,813 Yup. Great, wonderful. 393 00:16:35,242 --> 00:16:37,594 All right, yes, okay. Yup. 394 00:16:37,619 --> 00:16:39,055 Let me call you back. 395 00:16:41,661 --> 00:16:44,422 Hello. How are you? 396 00:16:45,053 --> 00:16:46,391 I've been better. 397 00:16:47,948 --> 00:16:49,602 I've been worse. 398 00:16:50,358 --> 00:16:51,813 Is the CEO in? 399 00:16:51,838 --> 00:16:54,180 I'm sorry. Who are you? 400 00:16:54,369 --> 00:16:55,774 Dennis Reynolds. 401 00:16:56,565 --> 00:17:00,340 D, E, "N" as in "Nancy," N, I, S. 402 00:17:00,622 --> 00:17:02,610 Tsuma customer for, 403 00:17:03,171 --> 00:17:06,117 six hours and 17 minutes. 404 00:17:06,312 --> 00:17:08,651 I have some helpful feedback 405 00:17:08,676 --> 00:17:11,141 that I would very much like to pass on to your boss. 406 00:17:12,138 --> 00:17:14,978 Can I get you a water or something? 407 00:17:15,260 --> 00:17:17,813 Listen, I have traveled 408 00:17:17,838 --> 00:17:20,555 through blistering sun and pouring rain to get here, 409 00:17:20,580 --> 00:17:22,617 so, if you don't mind, I'll just wait. 410 00:17:22,642 --> 00:17:25,548 He is not in the office 411 00:17:25,573 --> 00:17:26,852 this week, 412 00:17:26,877 --> 00:17:29,868 but customer feedback is very important to him, 413 00:17:29,893 --> 00:17:33,547 so, if you'd like to leave him a message, 414 00:17:33,834 --> 00:17:36,243 I'll make sure he gets it. 415 00:17:39,437 --> 00:17:41,842 If I leave you a message, 416 00:17:42,860 --> 00:17:44,610 can you assure me 417 00:17:44,635 --> 00:17:46,774 that you will get this to him? 418 00:17:46,799 --> 00:17:48,970 Absolutely. I'll make sure he gets it 419 00:17:48,995 --> 00:17:51,258 when he gets back from the beach house. 420 00:17:56,978 --> 00:17:58,366 The beach? 421 00:17:59,669 --> 00:18:00,782 Yeah. 422 00:18:02,390 --> 00:18:04,297 I was supposed to go to the beach today. 423 00:18:04,322 --> 00:18:06,016 - That's nice. - Yeah. 424 00:18:06,452 --> 00:18:07,789 How about that? 425 00:18:11,898 --> 00:18:13,641 Which beach? 426 00:18:24,312 --> 00:18:26,586 Brandon, dinner's ready! 427 00:18:39,796 --> 00:18:41,037 Hi. 428 00:21:06,730 --> 00:21:08,598 This is a medical marvel. 429 00:21:08,959 --> 00:21:10,581 You lowered your blood pressure 430 00:21:10,606 --> 00:21:13,762 by 20 points in less than a minute, but how? 431 00:21:14,300 --> 00:21:17,059 Well, just let off a little steam, all naturally. 432 00:21:17,339 --> 00:21:19,168 Told you, Dr. Tsuma. 433 00:21:20,915 --> 00:21:22,011 Excuse me. 434 00:21:24,691 --> 00:21:25,512 Hello? 435 00:21:25,537 --> 00:21:26,633 Hey, Dennis. 436 00:21:26,658 --> 00:21:28,582 Are-are we above or below sea level? 437 00:21:28,874 --> 00:21:30,067 I'll be right in. 438 00:22:18,484 --> 00:22:24,462 www.subtitulamos.tv