1 00:00:04,253 --> 00:00:05,608 Previously on "New Amsterdam." 2 00:00:05,643 --> 00:00:08,743 I'm glad that you're up for complicated 3 00:00:08,778 --> 00:00:10,694 because I'm pregnant. 4 00:00:10,719 --> 00:00:11,916 Do you foresee any problems 5 00:00:11,950 --> 00:00:14,069 working in a public hospital system like New Amsterdam? 6 00:00:14,093 --> 00:00:16,061 The only problem I see having is getting any work done 7 00:00:16,095 --> 00:00:19,112 while staring into those amazing, blue eyes of yours. 8 00:00:19,146 --> 00:00:22,134 You lied to me! I asked you if this residency 9 00:00:22,168 --> 00:00:24,403 was on the level, and you said yes. 10 00:00:24,437 --> 00:00:25,837 I'm going to wait you out, 11 00:00:25,872 --> 00:00:28,974 and then I'm going to undo every bloated program, 12 00:00:29,008 --> 00:00:30,676 every underfunded clinic, 13 00:00:30,710 --> 00:00:34,713 and everything that you've built on very shaky ground. 14 00:00:34,747 --> 00:00:36,207 I am going to miss this place, 15 00:00:36,241 --> 00:00:38,150 but we are getting ready for a brand-new chapter 16 00:00:38,184 --> 00:00:40,185 of our lives together in London. 17 00:00:40,219 --> 00:00:42,154 JFK, terminal four. 18 00:01:09,182 --> 00:01:12,951 Oh, my God! 19 00:01:12,986 --> 00:01:13,952 Not too bad. 20 00:01:17,256 --> 00:01:18,854 Welcome home. 21 00:01:22,962 --> 00:01:23,962 No! 22 00:01:25,498 --> 00:01:27,165 Whoa! It was an accident! 23 00:01:43,182 --> 00:01:44,249 Get back! 24 00:02:00,500 --> 00:02:02,416 Hi, baby. Yes! 25 00:02:05,857 --> 00:02:09,598 Synced & corrected by -robtor- www.addic7ed.com 26 00:02:12,512 --> 00:02:15,213 Reed, about those conferences, 27 00:02:15,248 --> 00:02:16,681 I really need to... 28 00:02:16,716 --> 00:02:19,184 Oh, well, you can tell whoever you're not talking to 29 00:02:19,218 --> 00:02:20,819 that I said hello. 30 00:02:23,723 --> 00:02:27,159 Good morning, Ava. I just wanted to... hey. 31 00:02:27,193 --> 00:02:30,162 Well, there's a name I didn't need to learn. 32 00:02:30,196 --> 00:02:32,397 - Hello. - Adam, you're late. 33 00:02:32,432 --> 00:02:34,266 By one minute. As of now. 34 00:02:34,300 --> 00:02:36,001 - What's your point? - Great. 35 00:02:36,035 --> 00:02:38,537 First up, you need to appoint the medical commissions 36 00:02:38,571 --> 00:02:40,038 for your inter-department outreach 37 00:02:40,073 --> 00:02:41,606 the general way that we... 38 00:02:41,641 --> 00:02:44,943 And why didn't you take care of this yesterday? 39 00:02:44,977 --> 00:02:48,515 - Yesterday was the weekend? - Well, you know what they say. 40 00:02:48,549 --> 00:02:49,600 If you don't show up on a Sunday, 41 00:02:49,635 --> 00:02:51,516 do not bother showing up on a Monday. 42 00:02:51,551 --> 00:02:53,718 It's... Oh, hey, watch this. 43 00:02:53,753 --> 00:02:56,455 Hey, Mike. Can I talk to you about something? 44 00:02:57,169 --> 00:03:00,425 Did you see that? Did you see that? 45 00:03:00,460 --> 00:03:02,494 Oh, God. Max has been gone for six weeks, 46 00:03:02,528 --> 00:03:04,329 and these people still don't realize 47 00:03:04,363 --> 00:03:06,878 that they cannot hide from me. 48 00:03:07,967 --> 00:03:10,869 Call a department head meeting. One hour. 49 00:03:10,903 --> 00:03:13,071 - That's not a lot of notice. - No? 50 00:03:13,106 --> 00:03:15,340 I guess if they don't show up, then they are fired. 51 00:03:15,374 --> 00:03:19,344 Oh, ho, ho! Merry Christmas. 52 00:03:21,380 --> 00:03:23,048 It's January. 53 00:03:23,082 --> 00:03:24,022 He's here all year. 54 00:03:24,056 --> 00:03:26,084 He's an inpatient at the psych ward. 55 00:03:26,119 --> 00:03:28,320 It's part of Dr. Frome's new vocational program. 56 00:03:28,354 --> 00:03:31,022 Apparently he really does think he's Santa Claus. 57 00:03:31,057 --> 00:03:32,571 Kids love him. 58 00:03:33,392 --> 00:03:35,293 Oh, God. 59 00:03:35,328 --> 00:03:36,928 Pumpkin spice, extra cinnamon. 60 00:03:36,963 --> 00:03:38,763 A basic drink for a basic boss. 61 00:03:38,798 --> 00:03:40,565 I will not be coffee-shamed by you. 62 00:03:40,600 --> 00:03:42,134 This drink is joy in a cup. 63 00:03:42,168 --> 00:03:43,335 I don't know how you drink that stuff 64 00:03:43,369 --> 00:03:44,936 and still look as good as you look. 65 00:03:44,971 --> 00:03:46,705 Yeah, right. 66 00:03:46,739 --> 00:03:48,106 Are you kidding? The way you're wearing that jumper? 67 00:03:48,141 --> 00:03:49,374 Fits you like a glove. 68 00:03:49,408 --> 00:03:50,652 Oh, thank you. 69 00:03:50,686 --> 00:03:53,845 Yeah, it was a gift from a family member. 70 00:03:53,880 --> 00:03:56,381 You should ask for a few more. You're killing it. 71 00:03:58,161 --> 00:03:59,384 Okay, then. 72 00:04:04,624 --> 00:04:06,396 Oh, that's a new one. 73 00:04:08,261 --> 00:04:09,928 Getting good images. 74 00:04:10,248 --> 00:04:13,637 Singleton fetus, strong heartbeat. 75 00:04:13,866 --> 00:04:17,102 And the placenta's in good position for transcervical CVS. 76 00:04:17,136 --> 00:04:19,638 It is, but you know chorionic villus sampling 77 00:04:19,672 --> 00:04:21,940 is never totally risk-free. 78 00:04:21,974 --> 00:04:24,943 Spinal muscular atrophy runs in my family. 79 00:04:24,977 --> 00:04:26,244 I got to know. 80 00:04:26,279 --> 00:04:27,946 Probably a good idea anyway, 81 00:04:27,980 --> 00:04:31,550 this being a geriatric pregnancy. 82 00:04:31,584 --> 00:04:33,818 I am a peace-loving woman, Jan, 83 00:04:33,853 --> 00:04:35,253 but you say that word again 84 00:04:35,288 --> 00:04:38,156 and I'll smack you with the ultrasound probe. 85 00:04:42,128 --> 00:04:44,829 I didn't think I was able to get pregnant. 86 00:04:44,864 --> 00:04:46,865 Baptiste must be over the moon. 87 00:05:02,114 --> 00:05:04,871 You know, this test Linda's taking... 88 00:05:07,019 --> 00:05:10,755 can also confirm who the father is. 89 00:05:15,361 --> 00:05:17,462 Message after the tone. 90 00:05:18,864 --> 00:05:22,367 Hey, uh, Leyla, it's me. Just checking in. 91 00:05:22,401 --> 00:05:25,870 Want to hear how your VA orientation's going. 92 00:05:25,905 --> 00:05:28,603 So weird not having you at the hospital. 93 00:05:29,342 --> 00:05:31,987 Look, I know that you took that job to get away from me, 94 00:05:32,021 --> 00:05:34,179 and I want to respect your space, 95 00:05:34,213 --> 00:05:38,950 but please, please just let me know where you're living. 96 00:05:38,985 --> 00:05:41,253 I just don't want you to be somewhere unsafe because... 97 00:05:50,363 --> 00:05:51,793 Help! 98 00:05:52,298 --> 00:05:54,699 Man struck by lightning while hailing a cab 99 00:05:54,734 --> 00:05:58,336 now with LOC and severe burns to his left foot and left hand. 100 00:06:00,706 --> 00:06:01,800 What happened? 101 00:06:01,835 --> 00:06:03,808 Sir, you're going to find this pretty unbelievable, 102 00:06:03,843 --> 00:06:06,311 but you were just struck by lightning. 103 00:06:07,642 --> 00:06:08,713 Typical. 104 00:06:10,416 --> 00:06:12,317 You can't fire Santa. 105 00:06:12,351 --> 00:06:13,885 Well, the real Santa, no, 106 00:06:13,919 --> 00:06:15,854 but the psychiatric liability issue 107 00:06:15,888 --> 00:06:18,723 wandering our hallways, yeah, I can fire him. 108 00:06:18,758 --> 00:06:21,126 The patients in my vocational therapy program, 109 00:06:21,160 --> 00:06:22,861 who I vet thoroughly, by the way, 110 00:06:22,895 --> 00:06:24,195 are far less likely to be violent 111 00:06:24,230 --> 00:06:25,530 than anyone you would hire from a résumé 112 00:06:25,564 --> 00:06:27,932 and a five-minute interview. These are safe people. 113 00:06:27,967 --> 00:06:29,301 These are people that have held down jobs before. 114 00:06:29,335 --> 00:06:33,305 And most importantly, Veronica, Dr. Fuentes, they are healing. 115 00:06:33,339 --> 00:06:35,359 - Mm-hmm. - These jobs are a bridge 116 00:06:35,383 --> 00:06:36,708 to life after this hospital. 117 00:06:36,742 --> 00:06:37,742 They need that. 118 00:06:37,777 --> 00:06:38,843 Yeah, Dr. Frome, 119 00:06:38,878 --> 00:06:41,246 I'm so sorry, but yeah, 120 00:06:41,280 --> 00:06:44,516 Christmas is over, and so is this program. 121 00:06:44,550 --> 00:06:48,453 Sorry. Dr. Reynolds. Doctor... 122 00:06:48,487 --> 00:06:50,088 - Yeah. - Ah, Dr. Reynolds. 123 00:06:50,122 --> 00:06:52,257 I need you to oversee the rollout 124 00:06:52,291 --> 00:06:54,959 of our new quotas for invasive surgical procedures. 125 00:06:54,994 --> 00:06:58,563 Right. We've worked very hard to minimize unnecessary surgeries. 126 00:06:58,597 --> 00:07:00,994 - Mm-hmm. - Less invasive procedures 127 00:07:01,018 --> 00:07:02,334 like stenting, 128 00:07:02,368 --> 00:07:03,935 avoid unnecessary risk. 129 00:07:03,969 --> 00:07:06,368 Well, they also avoid profits. 130 00:07:08,146 --> 00:07:10,914 Dr. Bloom, there'll be no more sending your patients 131 00:07:10,939 --> 00:07:13,508 up to surgery for elective procedures. 132 00:07:13,746 --> 00:07:16,581 If it's not emergent, discharge them. 133 00:07:16,615 --> 00:07:19,551 Insurance companies, they want people to schedule 134 00:07:19,585 --> 00:07:21,586 their elective surgeries from the comfort of their own home. 135 00:07:21,620 --> 00:07:22,717 No. 136 00:07:23,336 --> 00:07:24,923 When I send a patient up for surgery, 137 00:07:24,957 --> 00:07:26,825 it's because they need it. 138 00:07:26,859 --> 00:07:28,960 When insurance companies dictate what's elective, 139 00:07:28,994 --> 00:07:31,963 people die, and I'm not sending patients home 140 00:07:31,997 --> 00:07:33,131 to call their insurance companies 141 00:07:33,165 --> 00:07:35,467 when many patients don't have insurance 142 00:07:35,501 --> 00:07:36,560 and they don't have a home. 143 00:07:36,594 --> 00:07:39,437 Well, unfortunately, solving the social ills 144 00:07:39,472 --> 00:07:43,041 of the world is not this hospital's job, 145 00:07:43,075 --> 00:07:46,244 despite what your former boss might have said. 146 00:07:46,278 --> 00:07:50,315 Dr. Wilder. Dr. Wilder, please be advised 147 00:07:50,349 --> 00:07:52,784 that we are lowering suggested screening age 148 00:07:52,818 --> 00:07:55,876 for mammograms from 40 to 30. 149 00:07:57,323 --> 00:07:59,087 Consider it done. 150 00:08:00,993 --> 00:08:02,560 Well, that's the spirit. 151 00:08:02,595 --> 00:08:04,996 Well done and thank you, Dr. Wilder. 152 00:08:05,030 --> 00:08:07,198 Everyone, I know that this budget squeeze 153 00:08:07,233 --> 00:08:09,200 has been very, very hard on everyone 154 00:08:09,235 --> 00:08:11,636 so I am so happy to share with you 155 00:08:11,670 --> 00:08:14,205 exactly what you've been sacrificing for. 156 00:08:14,240 --> 00:08:19,144 Will you please join me in welcoming Dr. Mia Castries, 157 00:08:19,178 --> 00:08:20,594 chair of holistic medicine. 158 00:08:22,047 --> 00:08:23,815 Did she just say "holistic medicine"? 159 00:08:23,849 --> 00:08:25,650 I lost a third of my department 160 00:08:25,684 --> 00:08:27,519 for hand massages and crystals. 161 00:08:31,590 --> 00:08:34,247 I sense a powerful energy here. 162 00:08:36,061 --> 00:08:38,029 I'm just kidding. I'm not a crazy person. 163 00:08:41,400 --> 00:08:43,601 Because obviously, this is black tourmaline 164 00:08:43,636 --> 00:08:46,671 and to get your pineal gland ready for energy discernment, 165 00:08:46,705 --> 00:08:49,262 you would need amethyst or lapis lazuli. 166 00:08:50,628 --> 00:08:53,464 Blessings. I'm excited to be here. 167 00:08:53,579 --> 00:08:56,047 And we're so excited to have you. Welcome. 168 00:09:02,555 --> 00:09:05,590 Dr. Castries comes to us from the university hospital 169 00:09:05,624 --> 00:09:08,693 where she's emerged as a leader in one of America's 170 00:09:08,727 --> 00:09:11,563 most rapidly-expanding medical fields. 171 00:09:14,533 --> 00:09:15,900 Hello? 172 00:09:19,905 --> 00:09:21,272 This is creepy. 173 00:09:21,307 --> 00:09:25,507 - Yeah, just a touch. - Anyone alive in here? 174 00:09:27,413 --> 00:09:29,678 Oh, God! 175 00:09:30,115 --> 00:09:33,598 - Why? - Thank you for coming. 176 00:09:34,086 --> 00:09:36,221 Okay, so you sent us that text. 177 00:09:36,608 --> 00:09:39,020 You mind telling us what this is about? 178 00:09:39,458 --> 00:09:41,960 We have a shared enemy who's too powerful 179 00:09:41,994 --> 00:09:46,464 to defeat separately, so we need to work together 180 00:09:46,499 --> 00:09:49,534 in secret to undermine her from within 181 00:09:49,568 --> 00:09:52,737 and make sure our patients get the care they need 182 00:09:52,771 --> 00:09:54,873 and deserve starting now. 183 00:09:54,907 --> 00:09:58,042 We are forming an insurrection. 184 00:09:58,077 --> 00:10:00,411 Vive la résistance. 185 00:10:00,446 --> 00:10:02,747 Now, who's with me? 186 00:10:07,152 --> 00:10:09,053 Sorry, I forgot to say it's Veronica. 187 00:10:09,088 --> 00:10:10,755 The person we need to defeat is Veronica. 188 00:10:10,789 --> 00:10:13,157 Yeah, we figured. 189 00:10:15,073 --> 00:10:16,140 Still nothing? 190 00:10:16,165 --> 00:10:19,160 We literally just heard you enthusiastically agree 191 00:10:19,185 --> 00:10:21,587 to downgrade women's healthcare. 192 00:10:21,767 --> 00:10:23,215 That is part of our strategy. 193 00:10:23,249 --> 00:10:25,670 We can't defeat somebody who knows we're coming for them. 194 00:10:25,704 --> 00:10:26,771 Mm. 195 00:10:26,805 --> 00:10:29,107 Okay, even if that's true, I'm out. 196 00:10:29,141 --> 00:10:30,942 I have four kids. I'm not going to risk my job. 197 00:10:30,976 --> 00:10:32,282 I'm sorry. 198 00:10:33,275 --> 00:10:34,479 Don't look at me. 199 00:10:34,513 --> 00:10:37,315 I got too much going on in my personal life to squeeze in a revolution. 200 00:10:37,349 --> 00:10:39,998 Yeah, and I don't know you from Adam. 201 00:10:40,519 --> 00:10:41,686 Sorry. 202 00:10:44,156 --> 00:10:46,212 What would Max do? 203 00:10:47,326 --> 00:10:49,424 You didn't even know Max. 204 00:10:50,930 --> 00:10:53,998 My last hospital was run by somebody just like Veronica. 205 00:10:54,033 --> 00:10:55,099 All they ever cared about was 206 00:10:55,134 --> 00:10:56,768 "Oh, how many people did you cut? 207 00:10:56,802 --> 00:10:59,059 How much money did you make?" 208 00:10:59,505 --> 00:11:03,308 Max reminded me that a hospital can be more than that. 209 00:11:03,342 --> 00:11:05,815 I could be more than that. 210 00:11:06,483 --> 00:11:08,313 I rearranged my entire life 211 00:11:08,347 --> 00:11:10,515 after knowing him for two weeks. 212 00:11:10,549 --> 00:11:13,651 You knew him for years. 213 00:11:14,324 --> 00:11:16,409 What did he do for you? 214 00:11:17,856 --> 00:11:19,788 What would Max want you to do? 215 00:11:23,028 --> 00:11:24,501 Right now? 216 00:11:26,131 --> 00:11:30,006 But Max isn't here, and he's not coming back. 217 00:11:49,162 --> 00:11:51,754 Dr. Clemit, I owe you an apology. 218 00:11:51,779 --> 00:11:53,913 I've been here a month, and I have yet 219 00:11:53,948 --> 00:11:56,416 to address your department's chronic lack of patients. 220 00:11:56,450 --> 00:11:59,819 Occupational therapy has a low profile. 221 00:11:59,853 --> 00:12:02,188 We do our work with quiet dignity 222 00:12:02,223 --> 00:12:04,824 and let our reputation speak for itself. 223 00:12:04,858 --> 00:12:07,193 Or we could slap your face on the cover of magazines 224 00:12:07,228 --> 00:12:08,728 and tube stations. 225 00:12:08,762 --> 00:12:11,564 I'm thinking a full PR offensive, 226 00:12:11,599 --> 00:12:13,733 community outreach, lectures, 227 00:12:13,767 --> 00:12:17,437 you talking up our hospital's unrivaled rehabilitation clinic 228 00:12:17,471 --> 00:12:19,439 to anyone who'll listen. 229 00:12:19,473 --> 00:12:23,076 But that's boasting. 230 00:12:23,110 --> 00:12:24,894 I should jolly well hope so. 231 00:12:25,479 --> 00:12:27,814 Dr. Grey, I couldn't help but notice 232 00:12:27,848 --> 00:12:30,516 your pediatrics department is bursting at the seams. 233 00:12:30,551 --> 00:12:33,353 The NHS allots its resources using an algorithm 234 00:12:33,387 --> 00:12:34,821 based on neighborhood demographics, 235 00:12:34,855 --> 00:12:37,390 and four doctors is all they gave us. 236 00:12:37,424 --> 00:12:39,926 That's because their algorithm is from 1997. 237 00:12:39,960 --> 00:12:42,362 Since then the number of minors in Hampstead has tripled. 238 00:12:42,396 --> 00:12:44,030 Can't fight the algorithm, can you? 239 00:12:44,064 --> 00:12:45,790 And yet, I just did. 240 00:12:46,267 --> 00:12:48,710 I've hired six new pediatricians. 241 00:12:50,204 --> 00:12:52,405 Patient satisfaction surveys. 242 00:12:52,439 --> 00:12:55,074 Ah, Liz, I've been looking forward to these. 243 00:12:55,109 --> 00:12:56,437 Let's hear from the people. 244 00:12:57,778 --> 00:13:00,813 In the States, this is scored on a scale up to 100. 245 00:13:00,848 --> 00:13:03,082 All these single digits are giving me a turn. 246 00:13:03,117 --> 00:13:06,719 In the UK, they're also scored on a scale up 100. 247 00:13:06,754 --> 00:13:07,887 What? 248 00:13:08,396 --> 00:13:12,984 But these scores are terrible. What are we doing wrong? 249 00:13:13,594 --> 00:13:15,662 Ah. Yes. No, yes, yes. Absolutely. 250 00:13:15,696 --> 00:13:17,797 I'm just going to write that down. 251 00:13:17,831 --> 00:13:22,502 Now, I'm going to put you on a quick hold, I think. 252 00:13:22,536 --> 00:13:23,803 Hi. How can I help? 253 00:13:23,837 --> 00:13:26,506 I need to reschedule a procedure. 254 00:13:26,540 --> 00:13:28,841 - Okay. - My name is Ruth Gleadle. 255 00:13:28,876 --> 00:13:30,043 Gleadle. That's a lovely name. 256 00:13:30,077 --> 00:13:31,678 Ah, excuse me. Yep. 257 00:13:31,712 --> 00:13:34,547 This way, Gleadle, Gleadle... 258 00:13:34,581 --> 00:13:36,883 Oi, while we're young! 259 00:13:36,917 --> 00:13:39,595 Ah, yes, indeed. Yes, indeed. 260 00:13:39,620 --> 00:13:44,015 While we are... found it. Found it. 261 00:13:44,658 --> 00:13:47,160 Let's just take a quick look. Shall we? 262 00:13:47,194 --> 00:13:51,964 Okay, I see biopsy scheduled for a growth on your pancreas. 263 00:13:51,999 --> 00:13:53,266 That's right. 264 00:13:53,300 --> 00:13:56,703 Well, if I may, Ruth, that's a fairly serious procedure. 265 00:13:56,737 --> 00:13:58,037 Your biopsy is part of a 266 00:13:58,072 --> 00:14:00,873 endoscopic retrograde cholangiopancreatography 267 00:14:00,908 --> 00:14:03,209 that you really don't want to put off. 268 00:14:03,243 --> 00:14:05,278 - Are you a doctor? - Yes. 269 00:14:05,312 --> 00:14:07,280 No, technically at the moment. 270 00:14:07,314 --> 00:14:11,918 The license is in the mail, but don't let that scare you. 271 00:14:11,952 --> 00:14:14,020 I'm going to tell you exactly what's going to happen. 272 00:14:14,054 --> 00:14:16,589 So first you're going to get a sedative. 273 00:14:16,623 --> 00:14:18,925 It's going to help you feel calm and relaxed. 274 00:14:18,959 --> 00:14:20,593 Then you're going to have liquid anesthetic 275 00:14:20,627 --> 00:14:21,845 applied to the back of your... 276 00:14:21,879 --> 00:14:23,663 Any available porter to... 277 00:14:23,697 --> 00:14:25,998 Grab discharge paperwork for Greg Treize. 278 00:14:26,033 --> 00:14:27,700 I'm going to reset his wrist, and then he's out of here. 279 00:14:27,735 --> 00:14:29,635 - You mean Lightning Guy? - Don't call him that. 280 00:14:29,670 --> 00:14:31,521 Mr. Treize... 281 00:14:33,374 --> 00:14:35,174 Where's Lightning Guy? 282 00:14:36,744 --> 00:14:38,511 Oh, that tingles. 283 00:14:42,383 --> 00:14:43,644 What the hell? 284 00:14:44,385 --> 00:14:45,685 I don't know how things were done 285 00:14:45,719 --> 00:14:46,986 in the lost city of Atlantis, 286 00:14:47,020 --> 00:14:51,023 but here in this hospital where we practice real medicine, 287 00:14:51,058 --> 00:14:53,159 we don't just take other doctors' patients. 288 00:14:53,193 --> 00:14:54,794 - Are we clear? - Yes. 289 00:14:54,828 --> 00:14:56,362 Listen, I don't want to bum you out, 290 00:14:56,397 --> 00:14:59,766 but Atlantis was not a real place. 291 00:14:59,800 --> 00:15:01,768 Get those needles out of him. 292 00:15:01,802 --> 00:15:03,736 This man needs his chi rebalanced. 293 00:15:03,771 --> 00:15:04,937 And I'm a Pisces. 294 00:15:04,972 --> 00:15:07,557 Why don't you tell her what you told me? 295 00:15:09,576 --> 00:15:11,944 I'm cursed. 296 00:15:11,979 --> 00:15:14,714 Okay, there is no such thing as a curse. 297 00:15:14,748 --> 00:15:18,384 I was hit by lightning in January. 298 00:15:18,419 --> 00:15:19,685 Climate change. 299 00:15:19,720 --> 00:15:22,388 I've been bit by a shark in a river. 300 00:15:22,423 --> 00:15:26,225 I got hit on the head with a golf ball while I was skiing. 301 00:15:26,260 --> 00:15:29,128 One time, I was kicked by a horse while surfing. 302 00:15:29,163 --> 00:15:33,166 When your energy is out of alignment, bad things happen. 303 00:15:34,001 --> 00:15:37,136 The man was hit with 50,000 volts of electricity, 304 00:15:37,171 --> 00:15:38,738 and he survived. 305 00:15:38,772 --> 00:15:41,641 That's not a curse. That's a blessing. 306 00:15:43,177 --> 00:15:44,177 Oh! 307 00:15:50,451 --> 00:15:52,685 We're fired. We're really fired? 308 00:15:52,719 --> 00:15:54,620 Call it laid off. 309 00:15:54,655 --> 00:15:56,756 - So we can claim unemployment? - No. 310 00:15:56,790 --> 00:15:58,257 The vocational placement programs 311 00:15:58,292 --> 00:16:00,193 for inpatients don't... They don't qualify. 312 00:16:00,227 --> 00:16:01,894 I know I can do better. 313 00:16:01,929 --> 00:16:03,830 Please just give me another chance. 314 00:16:03,864 --> 00:16:07,433 Tracy, I can't. I really wish I could. 315 00:16:07,468 --> 00:16:09,635 - But what did I do wrong? - Nothing. 316 00:16:09,670 --> 00:16:11,103 You did nothing wrong. 317 00:16:11,138 --> 00:16:13,840 Sure she did. We all did. 318 00:16:13,874 --> 00:16:15,341 We have mental illnesses, 319 00:16:15,375 --> 00:16:18,678 and people don't want crazy people working for them. 320 00:16:18,712 --> 00:16:20,680 Tell me that's not what this is. 321 00:16:25,486 --> 00:16:29,597 - Cheek swab done. You? - Done. 322 00:16:34,928 --> 00:16:37,763 My father would not approve. 323 00:16:37,798 --> 00:16:39,799 Man, if I told my mom about this, 324 00:16:39,833 --> 00:16:41,567 it would kill her dead. 325 00:16:44,872 --> 00:16:47,824 That's good that you were close with your father, though. 326 00:16:48,509 --> 00:16:51,210 If, you know, 327 00:16:51,245 --> 00:16:54,872 this is my kid, I'd like to be a dad like that. 328 00:16:55,916 --> 00:16:59,127 My dad wasn't exactly the role model I wish he'd been. 329 00:17:00,888 --> 00:17:04,424 Floyd, you're gonna be a good father. 330 00:17:05,325 --> 00:17:06,659 Damn good. 331 00:17:07,828 --> 00:17:09,195 Thank you. 332 00:17:11,031 --> 00:17:13,141 And if this child isn't yours, 333 00:17:14,501 --> 00:17:16,402 no shame in stepping away. 334 00:17:16,436 --> 00:17:18,604 Linda and I will be just fine. 335 00:17:22,692 --> 00:17:25,361 I mean, you and I took the same test. 336 00:17:26,513 --> 00:17:29,282 Have you ever thought about what your plans would be 337 00:17:29,316 --> 00:17:31,083 if it's mine? 338 00:17:31,118 --> 00:17:33,185 - My plans? - Yeah. 339 00:17:33,661 --> 00:17:36,055 There's no shame in stepping away. 340 00:17:36,289 --> 00:17:38,023 Oh, is that how this is? 341 00:17:40,827 --> 00:17:42,545 You see any other way? 342 00:17:51,505 --> 00:17:54,273 Okay, Greg. No talking. 343 00:17:54,308 --> 00:17:57,643 I want you to take some nice, deep breaths for me, okay? 344 00:17:57,678 --> 00:17:58,945 This is just to make sure 345 00:17:58,979 --> 00:18:00,680 there's no brain injury from the door 346 00:18:00,714 --> 00:18:03,382 or from any of your other hundred head injuries. 347 00:18:08,589 --> 00:18:12,325 Okay, so that's not actually 348 00:18:12,359 --> 00:18:14,093 going to help you find what you're looking for. 349 00:18:14,127 --> 00:18:16,295 Yeah? Well, call me old-fashioned, 350 00:18:16,330 --> 00:18:19,131 but everything I do is rooted in science. 351 00:18:19,166 --> 00:18:21,801 Unlike energy work or curses, 352 00:18:21,835 --> 00:18:25,671 or magic rocks whose only power is in your head. 353 00:18:25,706 --> 00:18:28,941 Oh, so you're saying they have a psychological impact 354 00:18:28,976 --> 00:18:31,744 rather than a measurable physiological effect. 355 00:18:31,778 --> 00:18:33,179 Yes. 356 00:18:34,414 --> 00:18:36,557 That's the definition of placebo. 357 00:18:37,451 --> 00:18:38,918 Belief has power 358 00:18:38,952 --> 00:18:40,586 when a patient believes that they're healing. 359 00:18:40,621 --> 00:18:44,056 They can and that's why Greg's belief that he is cursed 360 00:18:44,091 --> 00:18:46,859 is a medical issue and one that you should take seriously. 361 00:18:46,893 --> 00:18:48,361 Okay, Greg. 362 00:18:48,395 --> 00:18:51,597 I'm looking at your CTs and you are concussion-free. 363 00:18:51,632 --> 00:18:53,165 For those scoring at home, 364 00:18:53,200 --> 00:18:56,102 that's curse, zero, modern medicine... 365 00:19:00,507 --> 00:19:02,458 What's that blotch? 366 00:19:04,835 --> 00:19:06,420 That's cancer. 367 00:19:20,594 --> 00:19:22,628 Easy. Ugh. 368 00:19:22,663 --> 00:19:24,363 Oh, brutal. 369 00:19:24,398 --> 00:19:26,599 Yes, Trotsky, it's brutal. Keen observation. 370 00:19:26,633 --> 00:19:27,833 Thank you. 371 00:19:31,204 --> 00:19:33,506 Max and I were very proud of this program. 372 00:19:33,540 --> 00:19:35,074 Showed my patients they could have jobs, 373 00:19:35,108 --> 00:19:37,952 they could have independence, they could have hope. 374 00:19:38,412 --> 00:19:42,548 Showed everyone else, too, and now this. 375 00:19:45,952 --> 00:19:47,219 Veronica told you to stop 376 00:19:47,254 --> 00:19:49,588 placing patients in jobs at New Amsterdam. 377 00:19:49,623 --> 00:19:51,257 Correct. 378 00:19:51,958 --> 00:19:54,326 But she didn't say anything about them 379 00:19:54,361 --> 00:19:56,662 just getting hired on their own. 380 00:19:59,199 --> 00:20:02,643 What do you mean? Hire them as real baristas and janitors? 381 00:20:03,370 --> 00:20:06,338 They are real janitors and real baristas. 382 00:20:06,373 --> 00:20:07,673 I know. 383 00:20:07,708 --> 00:20:09,875 You have already proven that! 384 00:20:09,910 --> 00:20:13,312 And who is more likely to give them a shot than the people 385 00:20:13,346 --> 00:20:15,848 who have already seen how well they can do? 386 00:20:21,321 --> 00:20:23,956 You know who you sound like, right? 387 00:20:26,093 --> 00:20:28,294 Vive la résistance. 388 00:20:30,731 --> 00:20:34,170 Okay. Viva, indeed. 389 00:20:38,234 --> 00:20:42,203 Hey, Boss, just about to head out for a spot of tea. 390 00:20:42,237 --> 00:20:45,272 It's 12:30. That's just lunch. 391 00:20:45,307 --> 00:20:48,075 - Well, what if I have tea? - Still lunch. 392 00:20:48,110 --> 00:20:50,077 Oh. Tea time sounds more fun. 393 00:20:50,112 --> 00:20:51,345 Uh, I would've have invited you, 394 00:20:51,379 --> 00:20:53,380 but I figured you were slammed. 395 00:20:53,415 --> 00:20:54,713 As soon as I get my license, 396 00:20:54,747 --> 00:20:57,218 I can take a few things off your plate. 397 00:20:57,252 --> 00:21:01,187 That sounds amazing, but right now, 398 00:21:01,221 --> 00:21:03,485 the patient satisfaction surveys just came out, 399 00:21:03,519 --> 00:21:06,494 and they didn't paint the rosiest of pictures. 400 00:21:06,528 --> 00:21:08,162 Mm, yeah, I know how tough it can be 401 00:21:08,196 --> 00:21:12,433 to pinpoint the exact reasons for patient dissatisfaction. 402 00:21:12,467 --> 00:21:15,091 - And yet. - What? 403 00:21:16,805 --> 00:21:19,607 Um, out of curiosity, 404 00:21:19,641 --> 00:21:23,077 have you noticed any delays in your waiting area? 405 00:21:23,111 --> 00:21:24,278 Oh, yeah, yeah. 406 00:21:24,312 --> 00:21:26,247 Crazy delays, long lines, angry patients. 407 00:21:26,281 --> 00:21:27,515 I mean, there's a lot of problems 408 00:21:27,549 --> 00:21:29,250 with this nationalized health care thing. 409 00:21:29,284 --> 00:21:30,584 You know, some of these patients 410 00:21:30,619 --> 00:21:34,121 have been waiting months for simple procedures. 411 00:21:34,156 --> 00:21:35,389 Right. 412 00:21:35,423 --> 00:21:38,056 So the thing is Roderick Cantleigh, 413 00:21:38,090 --> 00:21:40,294 who is a knight commander and the NHS executive 414 00:21:40,328 --> 00:21:41,729 who controls our funding 415 00:21:41,763 --> 00:21:44,632 is coming this afternoon to discuss my new initiatives. 416 00:21:44,666 --> 00:21:47,434 That's great! Look at you, people taking notice. 417 00:21:47,469 --> 00:21:49,937 Sir Roderick Cantleigh taking notice. 418 00:21:49,971 --> 00:21:51,405 No, not Sir. 419 00:21:51,439 --> 00:21:52,742 - But you said he's a knight. - Knight commander. 420 00:21:52,776 --> 00:21:54,108 - What's the difference? - It's not important. 421 00:21:54,142 --> 00:21:56,610 - Okay. - But what is important is 422 00:21:56,645 --> 00:21:58,885 if you could somehow expedite things in your domain, 423 00:21:58,910 --> 00:22:01,445 like, I don't know, answer the phone when it rings. 424 00:22:01,479 --> 00:22:02,612 Just keep the line moving. 425 00:22:02,647 --> 00:22:05,949 That would help me greatly today. 426 00:22:05,983 --> 00:22:07,217 Right. 427 00:22:07,251 --> 00:22:08,452 For you, my love, 428 00:22:08,486 --> 00:22:11,455 I will answer the phone when it rings. 429 00:22:11,489 --> 00:22:13,690 - Thank you. - I got you. 430 00:22:13,724 --> 00:22:14,991 I gotta grab some tea. 431 00:22:15,026 --> 00:22:18,929 But not teatime. Just tea in the afternoon. 432 00:22:21,532 --> 00:22:24,267 Just tell me again how this is good news. 433 00:22:24,618 --> 00:22:28,572 Okay, look, I will grant you that a lightning strike, 434 00:22:28,606 --> 00:22:32,075 followed by a freak head injury is unlucky, 435 00:22:32,110 --> 00:22:34,578 but if those things hadn't have happened, 436 00:22:34,612 --> 00:22:36,589 we would never have found the cancer. 437 00:22:37,315 --> 00:22:39,583 It just never ends. 438 00:22:39,617 --> 00:22:42,886 Look, I get that cancer sounds scary, 439 00:22:42,920 --> 00:22:45,789 but we can take care of it with a simple surgery... 440 00:22:45,823 --> 00:22:47,991 No. No surgery. 441 00:22:48,025 --> 00:22:51,061 But Mr. Treize, it is a routine procedure. 442 00:22:51,095 --> 00:22:54,106 Until the curse makes you drop a scalpel in me. 443 00:22:56,134 --> 00:22:59,069 - That is not gonna happen. - Yes! It will. 444 00:22:59,837 --> 00:23:03,491 If it can go wrong, it will go wrong. 445 00:23:06,744 --> 00:23:10,147 This is my life. You don't understand. 446 00:23:10,181 --> 00:23:11,707 You're right. 447 00:23:12,850 --> 00:23:14,585 She doesn't understand. 448 00:23:15,453 --> 00:23:18,321 She has no idea. 449 00:23:18,356 --> 00:23:19,756 The fear that you live with? 450 00:23:19,790 --> 00:23:21,191 Dr. Castries, can I just have a word... 451 00:23:21,225 --> 00:23:22,859 You've tried everything. 452 00:23:22,894 --> 00:23:25,829 You say that you'll be more careful, kinder. 453 00:23:25,863 --> 00:23:29,099 You pray, and none of it works 454 00:23:30,668 --> 00:23:32,335 because the universe is against you. 455 00:23:34,672 --> 00:23:36,357 What can I do? 456 00:23:38,342 --> 00:23:39,819 Get the surgery. 457 00:23:41,345 --> 00:23:45,282 See, someone has to fix your cancer, and that's her job. 458 00:23:46,284 --> 00:23:50,520 And someone has to fix your curse, and that's me. 459 00:23:50,830 --> 00:23:54,791 And I'm going to be with you every step of your journey. 460 00:23:57,094 --> 00:23:59,213 Okay, I'll do it. 461 00:23:59,997 --> 00:24:02,165 So Carl, I spoke to your former boss in janitorial, 462 00:24:02,200 --> 00:24:04,601 and it seems the only way to keep you on 463 00:24:04,635 --> 00:24:07,370 is if he hires you the old-fashioned way. 464 00:24:07,405 --> 00:24:09,372 Wait. What are you saying? 465 00:24:09,407 --> 00:24:11,241 That you're rehired. Yeah. 466 00:24:11,642 --> 00:24:13,376 First shift is this afternoon if you want it. 467 00:24:13,411 --> 00:24:15,212 - Hell yeah, I want it! - Good! 468 00:24:15,246 --> 00:24:16,435 Good! 469 00:24:18,382 --> 00:24:20,250 Okay, big guy. 470 00:24:20,284 --> 00:24:22,319 I'm going to learn to draw your face in latte foam. 471 00:24:22,353 --> 00:24:23,696 Okay. 472 00:24:24,755 --> 00:24:26,890 Oh, this is excellent news! 473 00:24:26,924 --> 00:24:29,392 I got some real innovations in mind for that pasta bar. 474 00:24:29,427 --> 00:24:30,560 Good. Good, good, good. 475 00:24:32,950 --> 00:24:35,952 I tried, but no department can pay for a year-round Santa. 476 00:24:36,100 --> 00:24:40,537 You know people really do need Christmas spirit the whole year round. 477 00:24:40,571 --> 00:24:42,706 Yeah, I really am sorry. 478 00:24:42,740 --> 00:24:44,774 I'll do it for free. 479 00:24:44,809 --> 00:24:47,511 Maybe we can try again after Thanksgiving. Okay? 480 00:24:48,446 --> 00:24:49,763 Yeah. 481 00:25:05,396 --> 00:25:06,730 Veronica just deemed 482 00:25:06,764 --> 00:25:10,618 the removal of my cancer patient's tumor elective. 483 00:25:11,035 --> 00:25:13,236 Which means I can't send him to you for surgery, 484 00:25:13,271 --> 00:25:17,607 but delaying him even a couple days could kill him. 485 00:25:19,076 --> 00:25:20,010 Agreed. 486 00:25:20,419 --> 00:25:22,838 You said you wanted a revolution, right? 487 00:25:23,314 --> 00:25:26,783 Well, here's your chance. Do the surgery anyway. 488 00:25:26,817 --> 00:25:28,451 Defy Veronica. 489 00:25:31,822 --> 00:25:34,860 - No. - No? 490 00:25:35,326 --> 00:25:37,260 So your whole "what would Max do" spiel 491 00:25:37,295 --> 00:25:39,462 this morning, that was all just BS? 492 00:25:39,497 --> 00:25:40,898 Wait! 493 00:25:43,167 --> 00:25:44,467 If I said yes, 494 00:25:44,502 --> 00:25:46,436 Veronica would see the surgery on the OR schedule 495 00:25:46,470 --> 00:25:51,283 and shut it down, but this is a big hospital. 496 00:25:51,676 --> 00:25:56,179 So many other floors, other rooms. 497 00:26:03,020 --> 00:26:06,856 Hey. How's it going? So good to see you. 498 00:26:06,891 --> 00:26:08,758 I just, uh, I just need to vent 499 00:26:08,793 --> 00:26:10,460 and for someone to listen, 500 00:26:10,494 --> 00:26:11,828 and since I'm not trying to put all my business 501 00:26:11,862 --> 00:26:13,096 on the front street in this hospital... 502 00:26:13,130 --> 00:26:14,798 Okay. Hey, hey, hey, say less. 503 00:26:14,832 --> 00:26:16,466 I got you. I'm here. 504 00:26:16,500 --> 00:26:17,500 I'm here. 505 00:26:17,535 --> 00:26:19,369 - Thank you. - Okay. 506 00:26:19,403 --> 00:26:22,772 'Cause I just found out that my genius husband 507 00:26:22,807 --> 00:26:25,734 went and got himself a paternity test. 508 00:26:26,077 --> 00:26:29,145 I mean, what was he thinking? Now is not the time for that. 509 00:26:29,180 --> 00:26:30,914 Now is a time for all of us to be focused on... 510 00:26:30,948 --> 00:26:35,385 Well, well, uh, maybe he had 511 00:26:35,419 --> 00:26:37,520 certain questions. 512 00:26:37,555 --> 00:26:39,723 You know? Feelings. 513 00:26:41,559 --> 00:26:45,170 Oh. No. 514 00:26:46,530 --> 00:26:48,765 Look, I... I... I... I know you talked about us being a team. 515 00:26:48,799 --> 00:26:51,334 What is this, "I talked"? We talked. 516 00:26:51,369 --> 00:26:53,837 You're asking me not to care about whose baby this is? 517 00:26:53,871 --> 00:26:55,889 That's against human nature. 518 00:26:56,540 --> 00:26:59,175 I get it, Floyd. 519 00:26:59,210 --> 00:27:01,177 You want to know. I want to know. 520 00:27:01,212 --> 00:27:03,079 My problem isn't human nature. 521 00:27:03,114 --> 00:27:05,348 My problem is the fact that you went behind my back, 522 00:27:05,383 --> 00:27:08,051 and you took a test whose whole point is to tell you 523 00:27:08,085 --> 00:27:09,552 if my baby isn't your problem. 524 00:27:09,587 --> 00:27:11,221 That's not why I took the test. 525 00:27:11,255 --> 00:27:13,957 - Then why'd you take it? - Well, it's complicated! 526 00:27:13,991 --> 00:27:17,694 Well, you said you were in for complicated. 527 00:27:20,998 --> 00:27:22,565 Oh. Oh, God... okay. 528 00:27:22,600 --> 00:27:23,967 - Lyn? - Oh wait. No. 529 00:27:24,001 --> 00:27:26,870 Oh, something... Something's wrong. 530 00:27:26,904 --> 00:27:31,541 Yeah? Talk to me. What's wrong? What is it? 531 00:27:31,575 --> 00:27:33,510 Stabbing pain. 532 00:27:33,544 --> 00:27:37,030 I think I'm spotting, I think I'm spotting. 533 00:27:37,964 --> 00:27:41,147 Did the CVS cause this? Did the CVS cause this? 534 00:27:41,172 --> 00:27:42,327 No. 535 00:27:42,351 --> 00:27:43,884 We need to test that bloody discharge. 536 00:27:43,919 --> 00:27:45,052 And look for ferning. 537 00:27:45,087 --> 00:27:46,554 See if the cervix is still closed. 538 00:27:46,588 --> 00:27:48,689 Just... please just let her do her job. 539 00:27:48,724 --> 00:27:51,058 I say just start magnesium. 540 00:27:51,093 --> 00:27:53,060 We got any evidence of premature contractions? 541 00:27:53,095 --> 00:27:54,228 What evidence you waiting for? 542 00:27:54,262 --> 00:27:56,564 Out. Both of you. 543 00:27:56,598 --> 00:27:58,466 Lyn, everything's gonna be okay. 544 00:27:58,500 --> 00:27:59,567 Yeah, we're just trying to take care of you. 545 00:27:59,601 --> 00:28:01,955 - I want them both gone. - Get out. 546 00:28:02,747 --> 00:28:03,971 Get out! 547 00:28:09,778 --> 00:28:13,180 Yes, of course, sir, I will transfer you now. 548 00:28:13,215 --> 00:28:15,552 Well, ta to you as well. 549 00:28:20,455 --> 00:28:21,789 Does anybody need anything? 550 00:28:32,601 --> 00:28:34,154 Good afternoon. 551 00:28:35,303 --> 00:28:37,571 - Oh, is it my turn? - No, no. 552 00:28:37,606 --> 00:28:38,539 I just noticed that you were 553 00:28:38,573 --> 00:28:40,708 filling out your patient satisfaction surveys 554 00:28:40,742 --> 00:28:42,109 and thought I'd cut out the middleman 555 00:28:42,144 --> 00:28:43,544 and hear from the people directly. 556 00:28:45,547 --> 00:28:46,796 You selling something? 557 00:28:47,949 --> 00:28:50,117 Uh, no. 558 00:28:50,152 --> 00:28:52,053 I'm just, uh, the new guy 559 00:28:52,087 --> 00:28:56,424 and, uh, want to make some big changes. 560 00:28:56,458 --> 00:28:59,126 The receptionist is making big changes. 561 00:29:01,496 --> 00:29:05,966 I have the boss' ear. So, uh, hit me. 562 00:29:06,001 --> 00:29:09,189 What do you got? Your harshest critiques. 563 00:29:11,073 --> 00:29:12,907 Well, it's the same old song, isn't it? 564 00:29:12,941 --> 00:29:15,142 Month to see your GP. 565 00:29:15,177 --> 00:29:17,812 You want to see a specialist, God help you. 566 00:29:17,846 --> 00:29:20,014 Yeah, it's always a new person. 567 00:29:20,409 --> 00:29:22,817 Makes you feel like nobody gives a toss. 568 00:29:23,287 --> 00:29:25,986 And if you want anything above and beyond, 569 00:29:26,021 --> 00:29:28,622 people treat you like you're selfish. 570 00:29:28,657 --> 00:29:31,044 - I get it. - No, you don't, love. 571 00:29:31,559 --> 00:29:34,828 We're all in this room because we have cancer. 572 00:29:44,106 --> 00:29:46,101 I'm a cancer survivor. 573 00:29:47,709 --> 00:29:49,176 Two years in remission. 574 00:29:49,211 --> 00:29:51,481 And my doctor was... 575 00:29:53,081 --> 00:29:54,776 She was everything. 576 00:29:55,684 --> 00:29:57,184 When I was half dead from chemo, 577 00:29:57,219 --> 00:30:01,188 last thing I would have wanted was to be shuffled around 578 00:30:01,223 --> 00:30:02,690 from one new person to the next, 579 00:30:02,724 --> 00:30:05,537 so you're not being selfish. 580 00:30:07,088 --> 00:30:10,167 You're just asking for dignity. 581 00:30:11,566 --> 00:30:13,402 You're a receptionist? 582 00:30:14,569 --> 00:30:15,836 Side hustle. 583 00:30:15,871 --> 00:30:19,509 My main gig is fixing broken systems. 584 00:30:20,475 --> 00:30:22,543 So what do you say we work on this one? 585 00:30:31,920 --> 00:30:35,122 Before we begin, I want to be very clear. 586 00:30:35,157 --> 00:30:39,760 This is an open act of defiance against a corrupt regime. 587 00:30:39,795 --> 00:30:43,364 Everyone in this room is now part of the resistance. 588 00:30:47,269 --> 00:30:51,238 This might be unorthodox, but the surgery is not a risk. 589 00:30:51,273 --> 00:30:53,440 I'm confident of its success. 590 00:30:53,475 --> 00:30:55,976 And the only risk is to our jobs, 591 00:30:56,011 --> 00:30:57,978 so I need to know. 592 00:30:58,013 --> 00:30:59,424 Is everyone in? 593 00:31:06,288 --> 00:31:08,589 All right. Let's get started. 594 00:31:12,227 --> 00:31:15,863 You know, I've been fired a few times in my life, 595 00:31:15,897 --> 00:31:18,899 and by few, I mean several. 596 00:31:18,934 --> 00:31:20,467 I think the worst time was probably... 597 00:31:20,502 --> 00:31:22,136 It's not the same. 598 00:31:24,806 --> 00:31:26,535 Yeah, you're right. 599 00:31:26,975 --> 00:31:32,279 It's hard to find the right comparison, you know? 600 00:31:32,314 --> 00:31:36,128 The suit, the beard. 601 00:31:36,751 --> 00:31:39,687 Being Santa is not my job. 602 00:31:39,721 --> 00:31:44,124 It's who I am. It's why I am. 603 00:31:44,159 --> 00:31:46,805 Without it, it's like... 604 00:31:47,462 --> 00:31:49,266 I'm falling. 605 00:31:50,165 --> 00:31:55,436 If I'm not Santa, I'm nothing at all. 606 00:31:55,470 --> 00:31:57,024 Mm. 607 00:31:58,206 --> 00:31:59,573 Yeah. 608 00:32:01,843 --> 00:32:03,530 I'm not buying it. 609 00:32:04,179 --> 00:32:06,146 Ho, ho, ho! 610 00:32:06,181 --> 00:32:07,114 I'm not! 611 00:32:07,148 --> 00:32:08,949 I mean, yeah, Santa, that's your dream gig, 612 00:32:08,984 --> 00:32:10,818 but if we're talking nuts and bolts here, 613 00:32:10,852 --> 00:32:13,153 you are extremely employable. 614 00:32:13,188 --> 00:32:14,955 - Ah, you're patronizing me. - I'm not! 615 00:32:14,990 --> 00:32:16,290 Why would I patronize you? 616 00:32:16,324 --> 00:32:18,959 I mean, unless you're telling me that being Santa is easy... 617 00:32:18,994 --> 00:32:21,214 It's not easy! 618 00:32:21,796 --> 00:32:23,330 There's a lot of hard work involved! 619 00:32:23,365 --> 00:32:25,199 That's what I'm saying! We're on the same page here. 620 00:32:25,233 --> 00:32:26,800 I mean, the amount of work that goes into one night... 621 00:32:26,835 --> 00:32:28,469 One night? 622 00:32:28,503 --> 00:32:30,204 It's not one night! 623 00:32:30,238 --> 00:32:31,906 Everyone always thinks it's one night, 624 00:32:31,940 --> 00:32:34,241 but the prep starts December 26, 625 00:32:34,276 --> 00:32:37,244 and it does not stop, believe you me. 626 00:32:37,279 --> 00:32:38,379 I do. I do believe you. 627 00:32:38,413 --> 00:32:40,915 I can barely manage the logistics in my department. 628 00:32:40,949 --> 00:32:45,286 Logistics, record-keeping, organization, 629 00:32:45,320 --> 00:32:49,290 overseeing all types of interesting personalities... 630 00:32:49,324 --> 00:32:50,786 Hold on. 631 00:32:52,527 --> 00:32:54,361 I got it. 632 00:32:56,164 --> 00:32:59,500 - What? - Your perfect job. 633 00:33:06,241 --> 00:33:07,908 Roderick Cantleigh? 634 00:33:07,943 --> 00:33:11,245 Hi. Dr. Helen Sharpe. Thank you so much for coming. 635 00:33:11,279 --> 00:33:13,314 So exciting to have the NHS Regional Director 636 00:33:13,348 --> 00:33:16,050 for all of London visiting our humble hospital. 637 00:33:16,084 --> 00:33:19,720 Unexpected visits from one's boss' boss' boss 638 00:33:19,754 --> 00:33:22,109 are rarely cause for excitement. 639 00:33:23,391 --> 00:33:26,393 Right. Okay. Um... 640 00:33:26,428 --> 00:33:30,064 look, I know that my proposed reforms are ambitious, 641 00:33:30,098 --> 00:33:31,799 but I assure you they are useful, 642 00:33:31,833 --> 00:33:34,401 they are commonsensical, they're patient-focused... 643 00:33:34,436 --> 00:33:36,081 American. 644 00:33:37,806 --> 00:33:39,707 Your ideas are American. 645 00:33:39,741 --> 00:33:40,841 I am aware that there are differences 646 00:33:40,875 --> 00:33:42,843 between the American health care system and England... 647 00:33:42,877 --> 00:33:45,145 - Ours is better. - But... 648 00:33:45,180 --> 00:33:47,247 England shaped me as a doctor and as a person, 649 00:33:47,282 --> 00:33:49,083 and I promise you, under my leadership, 650 00:33:49,117 --> 00:33:51,251 Hampstead will be the essence of English health, 651 00:33:51,286 --> 00:33:53,420 and the community that I am proud to call home 652 00:33:53,455 --> 00:33:54,655 will support it wholeheartedly. 653 00:33:54,689 --> 00:33:56,184 Shall we? 654 00:33:57,826 --> 00:34:00,260 We demand personalized oncology services! 655 00:34:00,295 --> 00:34:02,963 Doctors of our choosing available when we need them! 656 00:34:02,998 --> 00:34:05,265 And you should get out your bloody cell phones! 657 00:34:05,300 --> 00:34:08,902 - We want it the American way! - This is a human right! 658 00:34:15,468 --> 00:34:18,770 Dr. Baptiste, your wife and the fetus are stable. 659 00:34:18,795 --> 00:34:20,162 Thank you. 660 00:34:20,197 --> 00:34:21,430 Would you like to come be with her? 661 00:34:21,465 --> 00:34:22,602 Yes. 662 00:34:36,813 --> 00:34:38,351 You coming? 663 00:34:43,687 --> 00:34:44,687 Hey. 664 00:34:48,558 --> 00:34:51,031 Dr. Matsudaira said you're doing good. 665 00:34:51,828 --> 00:34:53,062 And the baby, too. 666 00:34:53,096 --> 00:34:57,037 Yeah. We're good. 667 00:34:57,871 --> 00:35:02,705 - I'm so sorry, Lyn. - Yeah, we both are. 668 00:35:04,307 --> 00:35:08,173 Can't speak for Floyd, but for me, 669 00:35:08,545 --> 00:35:12,748 this ride that we're on can bring up a lot of insecurities. 670 00:35:14,851 --> 00:35:16,640 Amen to that. 671 00:35:17,721 --> 00:35:22,425 None of it's an excuse. You needed us. Both of us. 672 00:35:22,459 --> 00:35:24,981 And we were off playing who's the alpha. 673 00:35:25,862 --> 00:35:27,163 And who won? 674 00:35:30,233 --> 00:35:33,114 We don't know. 675 00:35:33,670 --> 00:35:36,368 We told the lab to destroy the samples. 676 00:35:38,041 --> 00:35:39,708 We got so wrapped up in that test 677 00:35:39,743 --> 00:35:43,846 that we didn't even ask about the test that mattered. 678 00:35:47,117 --> 00:35:49,118 What did your CVS show? 679 00:35:56,226 --> 00:35:58,661 It came back clean. 680 00:35:58,695 --> 00:35:59,862 That's good. 681 00:36:04,434 --> 00:36:07,870 I want to know too who the father is. 682 00:36:07,904 --> 00:36:09,943 How could I not? 683 00:36:11,274 --> 00:36:13,742 But if we're being real, 684 00:36:13,777 --> 00:36:18,118 you don't need a DNA test to know if someone's a father. 685 00:36:19,516 --> 00:36:21,584 He's the guy who doesn't have to think twice 686 00:36:21,618 --> 00:36:23,285 about showing up. 687 00:36:26,556 --> 00:36:29,225 I wanted us to be better than this. 688 00:36:38,435 --> 00:36:40,503 How you feeling? 689 00:36:40,537 --> 00:36:41,770 You can skip the preamble. 690 00:36:41,805 --> 00:36:45,207 You opened me up and you found that the cancer had spread. 691 00:36:45,242 --> 00:36:47,854 - No. - Or an aneurysm or a plague of locusts. 692 00:36:47,888 --> 00:36:50,275 No. No, it went great. 693 00:36:51,681 --> 00:36:53,194 Did I die? 694 00:36:54,217 --> 00:36:55,618 Am I dead right now? 695 00:36:55,652 --> 00:36:57,753 Mr. Treize, I just looked at your labs. 696 00:36:57,787 --> 00:37:00,156 We managed to remove all the cancer. 697 00:37:01,925 --> 00:37:03,788 Margins are clear. 698 00:37:04,361 --> 00:37:06,428 Medically speaking, you're cured. 699 00:37:12,802 --> 00:37:16,739 - She did it. - Who did what? 700 00:37:16,773 --> 00:37:18,807 Dr. Castries. 701 00:37:18,842 --> 00:37:20,910 She said that she was going to break the curse, 702 00:37:20,944 --> 00:37:23,808 that she was going to be by my side during surgery. 703 00:37:25,415 --> 00:37:30,152 And here I am. Here I am. 704 00:37:30,187 --> 00:37:32,621 And you were skeptical at first, 705 00:37:32,656 --> 00:37:34,790 but you got to hand it to her. 706 00:37:34,824 --> 00:37:36,959 I guess I do. Come on, let's get you to post-op. 707 00:37:39,563 --> 00:37:44,266 You know, I feel a real sense of harmony. 708 00:37:44,301 --> 00:37:46,168 You know, like the universe and I... 709 00:37:46,203 --> 00:37:50,139 - Whoa! - Sorry! 710 00:37:50,173 --> 00:37:53,976 All right. I'm going to take you up there myself. 711 00:37:55,745 --> 00:37:57,546 I'm in the market for a second assistant 712 00:37:57,581 --> 00:38:00,216 because my schedule is just too complex 713 00:38:00,250 --> 00:38:01,984 for one person to handle it alone. 714 00:38:02,018 --> 00:38:04,853 This job is demanding. It is high-octane. It is fast. 715 00:38:04,888 --> 00:38:10,426 Do you think you are up for that, um, Chris? 716 00:38:11,795 --> 00:38:13,400 Absolutely. 717 00:38:15,031 --> 00:38:16,131 It's only part-time. 718 00:38:16,166 --> 00:38:17,466 Perfect. 719 00:38:17,500 --> 00:38:20,336 That said, may call you in on the weekends. 720 00:38:20,370 --> 00:38:22,738 It'll be like I never leave the hospital. 721 00:38:22,772 --> 00:38:23,906 Hm. 722 00:38:24,369 --> 00:38:28,377 Now it says here that you worked for Goldman Sachs, 723 00:38:28,411 --> 00:38:31,347 left three years ago, haven't worked since. 724 00:38:31,381 --> 00:38:34,016 Bit of a red flag. Why the break? 725 00:38:34,050 --> 00:38:38,921 I needed to take some time off to see the world. 726 00:38:38,955 --> 00:38:40,623 Wow. 727 00:38:40,657 --> 00:38:42,925 Anyway, this all sounds great to me. 728 00:38:42,959 --> 00:38:45,461 Is there anything else that I should know? 729 00:38:45,495 --> 00:38:47,896 Um, yes, there is. 730 00:38:47,931 --> 00:38:50,799 Um, I hope this isn't a dealbreaker, 731 00:38:50,834 --> 00:38:55,871 but I'll need December 25th off. 732 00:38:57,274 --> 00:38:58,907 Hi. I was paged? 733 00:38:59,362 --> 00:39:01,543 Greg Treize wants to talk to you about his chi. 734 00:39:01,578 --> 00:39:04,159 - Yes. Where is he? - Post-op. 735 00:39:04,748 --> 00:39:06,582 But his surgery was cancelled. 736 00:39:06,616 --> 00:39:08,951 No. I heard it went well, actually. 737 00:39:11,688 --> 00:39:13,622 So you're telling me that Veronica's new assistant 738 00:39:13,657 --> 00:39:15,357 - is a secret Santa? - I am. 739 00:39:15,392 --> 00:39:17,726 Oh, my God. It's too good. 740 00:39:17,761 --> 00:39:19,328 It felt good, I got to be honest. 741 00:39:19,362 --> 00:39:20,629 What about you, though? 742 00:39:20,664 --> 00:39:21,764 This place is a surgical theater, 743 00:39:21,798 --> 00:39:23,932 it's a revolutionary hideout. 744 00:39:23,967 --> 00:39:27,436 I mean, you almost forget it's chock-full of dead bodies. 745 00:39:27,470 --> 00:39:28,892 They're right there. 746 00:39:30,674 --> 00:39:34,292 Well, you know, famously, they tell no tales. 747 00:39:35,799 --> 00:39:37,079 That's so dark. 748 00:39:37,113 --> 00:39:42,451 Oh, guys, I'm having some feelings. 749 00:39:44,988 --> 00:39:47,702 This place feels like New Amsterdam again 750 00:39:48,725 --> 00:39:51,039 for the first time since Max walked out, 751 00:39:52,629 --> 00:39:54,626 and it's because of who walked in. 752 00:40:02,138 --> 00:40:04,506 Nothing says I'm sorry for starting a rebellion 753 00:40:04,541 --> 00:40:06,435 like dosas and chutney, right? 754 00:40:08,044 --> 00:40:09,745 My mistake. 755 00:40:09,779 --> 00:40:13,482 You can't help but rebel against the system. 756 00:40:13,516 --> 00:40:15,784 It's in your blood. 757 00:40:15,819 --> 00:40:18,754 Well, to be fair, you did leave a Yank 758 00:40:18,788 --> 00:40:20,756 in charge of a British system. 759 00:40:20,790 --> 00:40:23,058 Uh, you should count yourself lucky no one threw tea. 760 00:40:24,761 --> 00:40:27,930 Roderick repealed my reforms. 761 00:40:27,964 --> 00:40:29,665 Every last one. 762 00:40:29,699 --> 00:40:30,966 Could be worse, right? 763 00:40:31,000 --> 00:40:33,540 He also cut 10% of my funding. 764 00:40:33,870 --> 00:40:35,762 Should have let you finish. 765 00:40:37,340 --> 00:40:41,777 But good news, I got my license, 766 00:40:41,811 --> 00:40:46,382 so I am now a fully-certified practicing UK physician, 767 00:40:46,416 --> 00:40:47,349 and I am ready to rock. 768 00:40:47,384 --> 00:40:48,584 Put me in, Coach. 769 00:40:48,618 --> 00:40:49,685 I am ready to help this clinic in any... 770 00:40:49,719 --> 00:40:53,055 - You're fired. - I'm... I'm what? 771 00:40:53,089 --> 00:40:54,490 I can't hire you, Max, 772 00:40:54,524 --> 00:40:58,560 and you are fired from being quite possibly 773 00:40:58,595 --> 00:41:01,234 the worst receptionist ever. 774 00:41:02,532 --> 00:41:07,002 Today I had to face the fact that my, um, 775 00:41:07,036 --> 00:41:10,702 my "American fixes" are not going to work here. 776 00:41:11,253 --> 00:41:13,555 They're not going to work in this system. 777 00:41:17,080 --> 00:41:18,647 And that includes you. 778 00:41:23,153 --> 00:41:25,087 I know that you're looking for something, 779 00:41:25,121 --> 00:41:27,756 and I will do anything to help you find it, 780 00:41:27,791 --> 00:41:32,161 but I have to figure out Hampstead on my own. 781 00:41:32,195 --> 00:41:36,561 I need to make it work, like, on my own. 782 00:41:37,233 --> 00:41:38,646 So. 783 00:41:43,740 --> 00:41:45,741 Why are you smiling? 784 00:41:45,775 --> 00:41:48,410 'Cause I'm the terrible receptionist. 785 00:41:48,445 --> 00:41:49,578 Yeah. 786 00:41:49,612 --> 00:41:51,380 Terrible. Really very bad at it. 787 00:41:51,414 --> 00:41:54,917 But also because I'm in awe of you. 788 00:41:58,822 --> 00:42:01,123 And everything that you are. 789 00:42:04,661 --> 00:42:05,894 Well, you shouldn't be. 790 00:42:05,929 --> 00:42:07,396 You should be very deeply frustrated with me 791 00:42:07,430 --> 00:42:10,732 because this whole transition has been way harder 792 00:42:10,767 --> 00:42:12,234 than I expected it to be. 793 00:42:14,938 --> 00:42:17,906 And I'm so worried that you're going to hate it here 794 00:42:17,941 --> 00:42:20,108 and worried that you're going to think it's all a mistake, 795 00:42:20,143 --> 00:42:21,076 and you're going to resent me for it 796 00:42:21,110 --> 00:42:22,611 what with everything that you left behind... 797 00:42:22,645 --> 00:42:25,543 I love it here. 798 00:42:26,819 --> 00:42:28,817 Because I love you. 799 00:42:28,852 --> 00:42:32,617 And, you know, you're here, so... 800 00:42:34,090 --> 00:42:35,828 so I love it here. 801 00:42:37,694 --> 00:42:39,828 And I don't know if I'd say worst receptionist 802 00:42:39,863 --> 00:42:41,563 just 'cause there's a lot of receptionists in England. 803 00:42:41,598 --> 00:42:42,798 Oh, my God. 804 00:42:42,832 --> 00:42:45,267 So, you know, maybe really bad, but... 805 00:42:51,000 --> 00:42:57,000 CREDITS