1
00:00:04,173 --> 00:00:06,169
Produce shipment coming in at 10:00.

2
00:00:06,193 --> 00:00:09,213
And also, we have a
new district manager,

3
00:00:09,237 --> 00:00:12,056
who is here and excited
to meet all of you.

4
00:00:12,080 --> 00:00:13,630
He's not new. It's Jeff.

5
00:00:13,654 --> 00:00:15,354
Oh, come on.

6
00:00:15,503 --> 00:00:16,747
I had "Eye of the Tiger" queued up.

7
00:00:16,771 --> 00:00:17,771
I was gonna do a whole thing.

8
00:00:17,812 --> 00:00:19,646
You mean, run in while "Eye
of the Tiger" was playing?

9
00:00:20,221 --> 00:00:21,424
Guess you'll never know.

10
00:00:21,448 --> 00:00:23,693
Anyway, hey, team. Good to be back!

11
00:00:23,717 --> 00:00:26,162
Wow, so congrats on your promotion.

12
00:00:26,186 --> 00:00:28,431
Or... getting your job back.

13
00:00:28,455 --> 00:00:29,809
Either way, you look...

14
00:00:30,457 --> 00:00:32,068
- welcome back.
- Thank you.

15
00:00:32,092 --> 00:00:34,404
Yeah, I guess Zephra wanted
someone with experience.

16
00:00:34,428 --> 00:00:36,206
They also wanted someone
who could handle,

17
00:00:36,230 --> 00:00:39,290
oh, I don't know, two districts.

18
00:00:39,433 --> 00:00:40,944
Now, while I'm here, I wanna make sure

19
00:00:40,968 --> 00:00:42,457
we're pushing our shoppers to fill out

20
00:00:42,481 --> 00:00:44,314
their customer satisfaction surveys.

21
00:00:44,371 --> 00:00:46,049
Sorry, what surveys?

22
00:00:46,073 --> 00:00:49,152
The... link at the bottom
of every receipt?

23
00:00:49,176 --> 00:00:50,587
Huh. Is that new?

24
00:00:50,611 --> 00:00:52,555
No. Been there for years.

25
00:00:52,579 --> 00:00:53,923
Nobody bothers with the surveys.

26
00:00:53,947 --> 00:00:56,125
People only use
receipts to spit out gum

27
00:00:56,149 --> 00:00:57,227
and for murder alibis.

28
00:00:57,251 --> 00:00:58,561
Okay, well, Zephra's looking

29
00:00:58,585 --> 00:01:00,129
at the scores and the comments,

30
00:01:00,153 --> 00:01:02,550
so it's important that
you get positive feedback.

31
00:01:03,023 --> 00:01:04,234
Especially this store.

32
00:01:04,258 --> 00:01:05,702
What's that supposed to mean?

33
00:01:05,726 --> 00:01:07,880
There's been some
chatter that 1217 is a

34
00:01:07,904 --> 00:01:09,439
"problem child" store.

35
00:01:09,463 --> 00:01:10,940
- What?
- I mean,

36
00:01:10,964 --> 00:01:12,609
you did damage the store's servers,

37
00:01:12,633 --> 00:01:14,244
there's the raccoon infestation,

38
00:01:14,268 --> 00:01:15,645
there's Carol's lawsuit, not to mention

39
00:01:15,669 --> 00:01:17,368
the multiple attempts at unionizing.

40
00:01:17,404 --> 00:01:18,816
Well, yeah, of course
it's gonna sound bad

41
00:01:18,840 --> 00:01:20,635
when you just rattle
them off in a row like that.

42
00:01:20,659 --> 00:01:22,679
But if you interspersed them
with good things we've done

43
00:01:22,703 --> 00:01:24,513
or just, you know, random trivia...

44
00:01:24,545 --> 00:01:26,623
How do we get positive feedback?

45
00:01:26,647 --> 00:01:28,107
Because after church and the bus,

46
00:01:28,459 --> 00:01:29,860
this is the place I
get yelled at the most.

47
00:01:29,884 --> 00:01:31,861
The key is a personal connection.

48
00:01:31,885 --> 00:01:34,097
Customers eat that up, especially moms.

49
00:01:34,121 --> 00:01:35,832
You guys get a mom,
you send her my way.

50
00:01:35,856 --> 00:01:38,513
I'm gonna get you that
positive feedback, guaranteed.

51
00:01:38,686 --> 00:01:40,737
Ew. You're gonna sleep
with all the moms

52
00:01:40,761 --> 00:01:42,320
- to get a good survey?
- No! What?

53
00:01:42,344 --> 00:01:44,644
Jonah, please. Let's keep it clean.

54
00:01:44,678 --> 00:01:46,511
Glenn, we actually
legally can't tell Jonah

55
00:01:46,559 --> 00:01:48,806
who not to sleep with,
so if you're gonna have sex

56
00:01:48,830 --> 00:01:50,363
with the moms,
just do it on your break.

57
00:01:50,504 --> 00:01:51,703
I'm not...

58
00:01:52,819 --> 00:01:53,904
F-fine.

59
00:01:54,020 --> 00:01:58,833
Synced and corrected by hawken45
for www.addic7ed.com

60
00:02:00,514 --> 00:02:02,325
Dang, you guys are probably thinking,

61
00:02:02,349 --> 00:02:04,694
"Oh, man, if Zephra thinks
the store's a problem,

62
00:02:04,718 --> 00:02:06,296
then they're gonna think
we're a problem.

63
00:02:06,320 --> 00:02:07,324
Then they're gonna fire us,

64
00:02:07,348 --> 00:02:09,648
and then, we're never
gonna work in retail again."

65
00:02:10,090 --> 00:02:11,668
Oh, my bad.

66
00:02:11,692 --> 00:02:12,902
Were you not thinking that?

67
00:02:12,926 --> 00:02:14,385
Oh, my God. She's right.

68
00:02:14,861 --> 00:02:17,507
Zephra just fired Gil
Richelieu from Kirkwood.

69
00:02:17,531 --> 00:02:19,498
He was manager there for 15 years,

70
00:02:19,522 --> 00:02:21,922
and then, one bad
safety report, and he's out.

71
00:02:22,035 --> 00:02:24,314
He gives massages at the airport now.

72
00:02:24,338 --> 00:02:25,882
Ew. Which terminal?

73
00:02:25,906 --> 00:02:26,922
Two.

74
00:02:27,594 --> 00:02:30,890
There is no way in hell
I am working at Terminal Two,

75
00:02:31,445 --> 00:02:34,023
so we need to push these surveys hard.

76
00:02:34,047 --> 00:02:36,113
Not one customer leaves
without taking one.

77
00:02:36,157 --> 00:02:37,773
They'll die before I let them leave,

78
00:02:37,797 --> 00:02:39,162
unless they really need to go,

79
00:02:39,186 --> 00:02:41,130
in which case, I'll
completely understand!

80
00:02:41,154 --> 00:02:43,766
Cheyenne, you can monitor
the surveys on the app.

81
00:02:43,790 --> 00:02:45,935
If one of our people gets
even one bad review,

82
00:02:45,959 --> 00:02:48,605
I want you to pull them off
the floor as fast as you can.

83
00:02:48,629 --> 00:02:50,615
- And shave them?
- What?

84
00:02:50,664 --> 00:02:52,709
Like shave their head to shave them

85
00:02:52,733 --> 00:02:54,382
so they know they did something bad?

86
00:02:55,099 --> 00:02:57,732
No, just reassign them to the back.

87
00:02:57,757 --> 00:02:59,867
Oh, okay. Yeah, sorry.
It just wasn't clear.

88
00:03:02,376 --> 00:03:04,330
So you just go on your phone.

89
00:03:04,778 --> 00:03:06,756
Uh, this survey's not on my phone.

90
00:03:06,780 --> 00:03:08,614
Just open an internet browser.

91
00:03:09,850 --> 00:03:11,006
No.

92
00:03:11,618 --> 00:03:12,903
Okay, I guess I can.

93
00:03:13,247 --> 00:03:15,518
Um, what's your passcode?

94
00:03:15,543 --> 00:03:17,380
Oh, it's my grandson's birthday.

95
00:03:18,392 --> 00:03:19,663
Okay, so...

96
00:03:20,093 --> 00:03:21,904
October, or...

97
00:03:22,923 --> 00:03:24,180
Excuse me, ma'am.

98
00:03:24,204 --> 00:03:25,961
We're doing a customer survey.

99
00:03:25,986 --> 00:03:28,050
- Do you have time to tell us...
- Time?

100
00:03:28,074 --> 00:03:30,170
I work two jobs and have
three little ones at home.

101
00:03:30,217 --> 00:03:31,680
Do you think I have time?

102
00:03:31,704 --> 00:03:32,956
Uh, no.

103
00:03:32,980 --> 00:03:35,105
I do the shopping and the cleaning

104
00:03:35,130 --> 00:03:36,130
and make dinner.

105
00:03:36,154 --> 00:03:39,311
Tell me, do I have time
to take a survey?

106
00:03:39,336 --> 00:03:41,314
No! You're so busy.

107
00:03:41,339 --> 00:03:42,952
And do you think Richard notices?

108
00:03:43,008 --> 00:03:44,290
No, he doesn't!

109
00:03:45,231 --> 00:03:47,279
Oh, you're getting a call.

110
00:03:47,532 --> 00:03:49,228
Oh, you can just answer it.

111
00:03:49,500 --> 00:03:50,898
Okay...

112
00:03:52,303 --> 00:03:53,525
Hello?

113
00:03:54,872 --> 00:03:56,216
It's your dentist's office.

114
00:03:56,240 --> 00:03:57,873
They wanna confirm for tomorrow.

115
00:03:57,898 --> 00:03:59,702
Oh, tomorrow is no good.

116
00:04:00,000 --> 00:04:03,435
Okay. Um, he'd like to reschedule.

117
00:04:05,249 --> 00:04:07,100
Yeah, well, I'll send you some recipes.

118
00:04:07,125 --> 00:04:09,170
Your grandma is gonna
be changing her tune

119
00:04:09,220 --> 00:04:10,597
about tahini in no time.

120
00:04:10,640 --> 00:04:12,151
Oh, and if you don't mind,

121
00:04:12,256 --> 00:04:14,301
fill out this survey
at the bottom of the receipt

122
00:04:14,325 --> 00:04:16,415
and let Cloud 9 know
about your experience.

123
00:04:16,440 --> 00:04:17,916
Buh-bye.

124
00:04:19,364 --> 00:04:21,207
Uh-oh! Two packs of Nutter Butters?

125
00:04:21,232 --> 00:04:23,634
Someone's got a case
of the nom-nom-noms.

126
00:04:24,569 --> 00:04:27,014
So again, it's out of five stars,

127
00:04:27,038 --> 00:04:29,149
five meaning I helped you a lot today.

128
00:04:29,273 --> 00:04:31,364
Are you sure you wanna go with two?

129
00:04:32,577 --> 00:04:34,310
Let's go with one.

130
00:04:36,741 --> 00:04:39,445
So we haven't set a specific
timeline on getting engaged,

131
00:04:39,446 --> 00:04:41,136
but it's probably gonna
happen pretty soon.

132
00:04:41,161 --> 00:04:42,794
I feel like you only
asked me how I'm doing

133
00:04:42,819 --> 00:04:45,158
so you can talk about
your thing, but cool.

134
00:04:45,159 --> 00:04:47,229
I just always pictured us
walking by a street performer,

135
00:04:47,230 --> 00:04:49,513
and they'd stop us and say,
"You guys are the most

136
00:04:49,538 --> 00:04:50,903
beautiful couple I've ever seen.

137
00:04:50,928 --> 00:04:52,139
Can I play for you?"

138
00:04:52,163 --> 00:04:55,008
And we'd be like, "Oh, my God.
Are you Michael Bublé?"

139
00:04:55,032 --> 00:04:57,188
And then, he'd play
while I got down on one knee

140
00:04:57,189 --> 00:04:58,212
and...

141
00:04:58,213 --> 00:04:59,390
But you know, with COVID...

142
00:04:59,391 --> 00:05:02,047
Yeah, I bet Bublé is bummed
he can't be a part of that.

143
00:05:02,048 --> 00:05:04,350
Well, still, it's gonna be, like,
the best proposal ever, so...

144
00:05:04,686 --> 00:05:05,886
Proposal?

145
00:05:05,910 --> 00:05:07,361
Someone getting married?

146
00:05:07,812 --> 00:05:09,164
Uh, yeah...

147
00:05:10,100 --> 00:05:11,823
Uh, Garrett's proposing.

148
00:05:12,404 --> 00:05:15,016
- To his girlfriend. Doreen.
- What?

149
00:05:15,298 --> 00:05:17,443
Garrett, why didn't you call me, man?

150
00:05:17,622 --> 00:05:19,132
Yeah, sorry.

151
00:05:19,156 --> 00:05:21,504
Probably 'cause I've
never called you before.

152
00:05:21,505 --> 00:05:23,241
Yeah, I know. What's up with that?

153
00:05:23,446 --> 00:05:25,324
Anyway, congrats!

154
00:05:25,349 --> 00:05:27,099
I have a jeweler
you should definitely talk to.

155
00:05:27,124 --> 00:05:28,835
He hit me with his car,
so he owes me a favor.

156
00:05:28,860 --> 00:05:30,522
Let me get you his business card.

157
00:05:30,955 --> 00:05:31,967
It's in my attaché.

158
00:05:32,076 --> 00:05:33,079
Hmm.

159
00:05:34,038 --> 00:05:36,049
- Dude, what was that?
- Sorry.

160
00:05:36,173 --> 00:05:37,473
But don't you remember
when he found out

161
00:05:37,474 --> 00:05:38,776
Eric and I were just dating?

162
00:05:38,809 --> 00:05:40,119
He flipped out!

163
00:05:40,416 --> 00:05:42,695
Also, I'm on a journey
of growth and maturity,

164
00:05:42,720 --> 00:05:44,278
and I don't need
to flaunt my relationship

165
00:05:44,303 --> 00:05:45,415
- in my ex's face.
- Yeah.

166
00:05:45,416 --> 00:05:48,176
Plus, in my mind, Doreen is super hot.

167
00:05:48,352 --> 00:05:49,704
You should see what I'm picturing.

168
00:05:49,729 --> 00:05:51,689
It's almost like,
"Is she too hot for Garrett?"

169
00:05:52,889 --> 00:05:54,864
So we've gotten
some customer reviews in,

170
00:05:54,889 --> 00:05:56,228
and I just have to say,

171
00:05:56,253 --> 00:05:58,667
everyone is doing an amazing job.

172
00:05:59,096 --> 00:06:00,746
But also, some of you are not,

173
00:06:01,098 --> 00:06:03,143
so I'll be pulling some
of you off the floor

174
00:06:03,167 --> 00:06:04,955
and putting you
on a special assignment.

175
00:06:05,182 --> 00:06:07,358
Like, just away from human interaction.

176
00:06:07,931 --> 00:06:09,976
Uh, but again, amazing job, everyone.

177
00:06:10,047 --> 00:06:11,190
Hootie-hoo!

178
00:06:11,215 --> 00:06:13,978
So the people I'll be
pulling will be Justine,

179
00:06:14,412 --> 00:06:16,775
Dan, Sandra,

180
00:06:16,989 --> 00:06:18,910
uh, Taylor, Earl,

181
00:06:19,550 --> 00:06:20,835
and Jonah.

182
00:06:22,553 --> 00:06:23,838
And Jonah, what?

183
00:06:24,241 --> 00:06:26,378
You started a new sentence
with, "And Jonah..."

184
00:06:26,464 --> 00:06:27,917
Oh. Oh, no. Sorry.

185
00:06:27,958 --> 00:06:29,883
I was just finishing my list
of the bad people.

186
00:06:29,908 --> 00:06:31,219
No. What? No, that's... no.

187
00:06:31,244 --> 00:06:32,738
Check the list again.

188
00:06:32,763 --> 00:06:35,575
Well, she made the list, so
she probably knows who's on it.

189
00:06:35,599 --> 00:06:37,811
Yeah, Jonah. She's
not gonna check it twice.

190
00:06:37,835 --> 00:06:39,843
She's not Santa Claus.

191
00:06:42,005 --> 00:06:43,449
Yeah, it's no big deal.

192
00:06:43,474 --> 00:06:46,299
Some people just thought
that you talked too much.

193
00:06:46,324 --> 00:06:48,026
Like, way too much, actually.

194
00:06:48,051 --> 00:06:50,469
One lady said that
you accused her of having

195
00:06:50,494 --> 00:06:52,034
- "nom-nom-noms."
- Oof!

196
00:06:52,540 --> 00:06:54,440
They don't like it when you
comment on what they eat, bro.

197
00:06:54,441 --> 00:06:56,857
I was being friendly.
This is ridiculous.

198
00:06:56,882 --> 00:06:59,494
I don't belong with this group.
I have people skills.

199
00:06:59,972 --> 00:07:01,730
Not saying you guys don't, but...

200
00:07:02,888 --> 00:07:03,898
kinda.

201
00:07:04,295 --> 00:07:06,816
How are we still
only averaging two stars?

202
00:07:06,841 --> 00:07:09,023
We've only got one five-star review.

203
00:07:09,533 --> 00:07:11,584
"The store was completely
out of baby wipes,

204
00:07:11,609 --> 00:07:14,785
but an employee ran to the back
and found the last box for me."

205
00:07:14,810 --> 00:07:17,389
Elias. He's always hoarding
wipes in the back for himself.

206
00:07:17,420 --> 00:07:19,232
I've begged his wife to get a bidet.

207
00:07:19,443 --> 00:07:22,528
But don't you think it's weird
that he got five stars for that?

208
00:07:22,553 --> 00:07:23,997
I guess it kind of makes sense.

209
00:07:24,019 --> 00:07:25,295
I mean, the customer had an issue,

210
00:07:25,317 --> 00:07:27,351
and the employee went above
and beyond to solve it.

211
00:07:27,485 --> 00:07:28,786
I think that makes
more of an impression

212
00:07:28,787 --> 00:07:30,126
than when everything's just fine.

213
00:07:30,127 --> 00:07:31,163
Huh.

214
00:07:32,055 --> 00:07:33,967
We need to start making
problems for our customers.

215
00:07:34,291 --> 00:07:35,302
What?

216
00:07:35,326 --> 00:07:37,471
We cause the problems
so that we can swoop in,

217
00:07:37,495 --> 00:07:39,830
solve them, and get a higher score.

218
00:07:39,852 --> 00:07:42,475
'Cause problems for our customers?

219
00:07:42,500 --> 00:07:44,815
Come on. Isn't that
how Stalin got his start?

220
00:07:45,035 --> 00:07:47,413
Yeah, you're right.
We should probably just,

221
00:07:47,438 --> 00:07:50,427
take the I, let Jeff
fire us in disgrace,

222
00:07:50,654 --> 00:07:53,021
see if Hudson News has any openings.

223
00:07:54,145 --> 00:07:56,941
All right. Let's do it.

224
00:07:57,348 --> 00:07:59,192
I guess. I think.

225
00:07:59,836 --> 00:08:02,616
So you see all these boxes here?

226
00:08:02,641 --> 00:08:04,806
We need you to move them over there.

227
00:08:05,156 --> 00:08:07,367
Oh, man. I hope we can
get this done in time.

228
00:08:07,391 --> 00:08:09,461
In time for what?
This is just busy work.

229
00:08:09,486 --> 00:08:10,749
It's not busy work.

230
00:08:10,771 --> 00:08:14,337
It's work that this group of
people will excel at doing.

231
00:08:14,398 --> 00:08:15,776
All right. So good luck!

232
00:08:15,798 --> 00:08:17,636
Don't talk to anyone. Good luck!

233
00:08:21,551 --> 00:08:23,192
Wait, so what kind of problems

234
00:08:23,213 --> 00:08:24,916
are we supposed to be
making for the customers?

235
00:08:24,947 --> 00:08:27,072
Like, "you guys are out
of cheese" problems,

236
00:08:27,073 --> 00:08:30,066
or, "oh, my God, my baby
was stolen" problems?

237
00:08:30,067 --> 00:08:32,465
So we're supposed to stash a
bunch of stolen babies in the back?

238
00:08:32,486 --> 00:08:33,780
Gross.

239
00:08:33,804 --> 00:08:35,407
Well, actually, I don't
think it's that gross.

240
00:08:35,433 --> 00:08:37,144
Wait, do I want kids?

241
00:08:37,247 --> 00:08:38,591
Isn't this a lot of work

242
00:08:38,669 --> 00:08:40,591
for just a couple extra
stars on a survey?

243
00:08:40,613 --> 00:08:42,824
If we don't get our score up,
Glenn and I could be fired.

244
00:08:42,980 --> 00:08:44,881
And then do you know who's gonna
be in charge of you guys?

245
00:08:44,882 --> 00:08:46,644
Who's gonna be around all the time?

246
00:08:46,793 --> 00:08:48,139
- Jeff.
- Yo, everyone,

247
00:08:48,161 --> 00:08:49,918
take this seriously
'cause I'm not pretending

248
00:08:49,940 --> 00:08:51,584
to have a fiancée
for more than one day.

249
00:08:51,662 --> 00:08:53,173
But messing up is against my nature.

250
00:08:53,195 --> 00:08:54,539
I wouldn't even know where to start.

251
00:08:54,611 --> 00:08:55,719
Well, we got the baby thing.

252
00:08:55,753 --> 00:08:58,237
Oh, God, I wish I'd said no
to the baby thing earlier.

253
00:08:58,259 --> 00:08:59,969
Now, it's getting so much traction.

254
00:08:59,991 --> 00:09:01,502
Okay, guys, it's simple.

255
00:09:01,612 --> 00:09:03,232
Hide popular items in the back.

256
00:09:03,257 --> 00:09:06,561
Then, when people ask for them,
you can "find the last one."

257
00:09:06,771 --> 00:09:08,251
Take away the shopping baskets,

258
00:09:08,273 --> 00:09:10,508
but offer to carry
their stuff for them.

259
00:09:10,808 --> 00:09:12,559
Let's also shut down
the customer bathrooms.

260
00:09:12,581 --> 00:09:14,526
We'll let them use
the employee bathroom,

261
00:09:14,726 --> 00:09:15,765
and they'll feel like kings.

262
00:09:15,787 --> 00:09:17,839
Oh, I'll do it. Linchpin
of the operation.

263
00:09:17,995 --> 00:09:19,371
In your face, Garrett!

264
00:09:22,319 --> 00:09:24,531
Oh, man. Really? No pizza?

265
00:09:24,555 --> 00:09:26,033
Yup, that's what we're saying.

266
00:09:26,454 --> 00:09:28,368
But can I offer you

267
00:09:28,392 --> 00:09:30,203
a free hot dog as an apology?

268
00:09:30,227 --> 00:09:32,358
Yeah, thank you. I
really appreciate that.

269
00:09:32,380 --> 00:09:34,319
- You do?
- Yeah, thanks so much.

270
00:09:34,344 --> 00:09:36,723
That's great, 'cause
we really are out of pizza.

271
00:09:36,745 --> 00:09:38,322
There's no dough, there's no sauce.

272
00:09:38,344 --> 00:09:39,699
No Italians in sight.

273
00:09:39,796 --> 00:09:42,970
Hey, don't forget to put that
on your customer survey!

274
00:09:43,180 --> 00:09:45,197
Girl, it is your lucky
day. I had to dig and dig

275
00:09:45,222 --> 00:09:47,025
through the back, but
I found the last one for you.

276
00:09:47,050 --> 00:09:48,406
Thanks.

277
00:09:50,800 --> 00:09:52,642
Oh, sorry. Bathroom's closed.

278
00:09:52,667 --> 00:09:54,914
But you're gonna love
the employee bathroom.

279
00:09:54,939 --> 00:09:57,434
Come on. I'll show ya.
I gotta dump one out too.

280
00:09:59,530 --> 00:10:01,641
Oh, so I'm digging and digging,

281
00:10:01,663 --> 00:10:04,075
and then, all of a sudden,
the whole shelf falls.

282
00:10:04,165 --> 00:10:06,182
And I'm like, "Not today, shelf."

283
00:10:06,404 --> 00:10:08,062
And I dive out of the way.

284
00:10:08,766 --> 00:10:10,652
Anyway, I got you the very last one.

285
00:10:10,653 --> 00:10:13,855
Wow... shoot. I actually need two.

286
00:10:14,338 --> 00:10:15,415
Oh, you know what?

287
00:10:15,439 --> 00:10:17,253
I think I saw another one back there.

288
00:10:18,109 --> 00:10:20,078
Say one too many things about tahini,

289
00:10:20,100 --> 00:10:22,103
and you're just thrown
back here like you're nothing.

290
00:10:22,484 --> 00:10:23,885
This wouldn't be
happening if the customers

291
00:10:23,910 --> 00:10:26,028
could see my whole face, you know?

292
00:10:26,053 --> 00:10:28,195
The top half raises questions,

293
00:10:28,219 --> 00:10:29,896
but the bottom half answers them all.

294
00:10:29,920 --> 00:10:32,426
Hey, don't get down on yourself.

295
00:10:32,790 --> 00:10:34,101
So we got put in the back.

296
00:10:34,125 --> 00:10:35,395
It doesn't mean we're worthless.

297
00:10:35,473 --> 00:10:36,872
No, I know. You're right. I just...

298
00:10:36,894 --> 00:10:38,772
It just means we're
back of house people.

299
00:10:38,863 --> 00:10:41,507
Strong, silent, shadow people.

300
00:10:41,952 --> 00:10:43,830
The rejects. The freaks.

301
00:10:43,852 --> 00:10:46,741
Well, I wouldn't say
freaks specifically...

302
00:10:46,903 --> 00:10:48,914
? He's a super freak ?

303
00:10:48,939 --> 00:10:51,618
? Super freak, he's super freaky ?

304
00:10:51,642 --> 00:10:52,679
Thank you.

305
00:10:52,701 --> 00:10:56,072
? Do, do-do-do, do-do, do-do ?

306
00:10:56,113 --> 00:10:58,059
Okay. Yeah. No, I know the song.

307
00:10:58,415 --> 00:11:01,099
Hey, dude, I just got off
a 45-minute phone call

308
00:11:01,100 --> 00:11:03,396
with Jeff and his jeweler,
and they were really judgmental

309
00:11:03,418 --> 00:11:05,369
because I don't know the size
of Doreen's ring finger.

310
00:11:05,370 --> 00:11:07,000
I'm sorry. It's just for one day.

311
00:11:07,024 --> 00:11:08,301
Oh, and ring size is easy.

312
00:11:08,325 --> 00:11:09,661
You just take a ring they already have,

313
00:11:09,662 --> 00:11:10,908
and slip it on to a tapered candle...

314
00:11:10,909 --> 00:11:11,814
She's not real!

315
00:11:11,815 --> 00:11:13,685
Can't you just come clean
and get him off my back?

316
00:11:13,686 --> 00:11:16,209
I wish I could, but I think the mature,

317
00:11:16,233 --> 00:11:18,570
healthy thing for me
to do... is to avoid him.

318
00:11:25,476 --> 00:11:27,566
Hi. Can I help you with something?

319
00:11:27,705 --> 00:11:28,705
Actually, yeah.

320
00:11:28,706 --> 00:11:31,758
I'm trying to choose between
a ribeye and a sirloin steak.

321
00:11:31,782 --> 00:11:33,592
I'm having dinner with my tree guy.

322
00:11:33,784 --> 00:11:34,994
Any recommendations?

323
00:11:34,995 --> 00:11:37,220
Well, you're gonna get a richer flavor

324
00:11:37,221 --> 00:11:38,806
from the marbling on the ribeye,

325
00:11:38,807 --> 00:11:40,463
so if it were me, I'd go with that.

326
00:11:40,738 --> 00:11:43,050
- Awesome. Thanks.
- Yeah. Yeah.

327
00:11:43,227 --> 00:11:45,604
Hey, hey. Sorry. Really quick.

328
00:11:45,605 --> 00:11:49,066
Um, I wasn't too much just now, was I?

329
00:11:49,299 --> 00:11:51,444
You know, like, if you
were writing a review,

330
00:11:51,469 --> 00:11:52,871
you would say that I...

331
00:11:52,872 --> 00:11:54,804
I belong around, uh, people?

332
00:11:55,539 --> 00:11:57,051
Uh, I... uh...

333
00:11:57,474 --> 00:11:59,932
- I don't... I don't know.
- Hey. No, no, no.

334
00:11:59,954 --> 00:12:01,699
Hey. No, it's okay.
Don't be weird, okay?

335
00:12:01,721 --> 00:12:03,246
Just don't tell anybody
about this, okay...

336
00:12:03,271 --> 00:12:06,037
Jonah, you're not supposed to
be out here near the customers.

337
00:12:06,059 --> 00:12:07,771
But I was good! I was so good

338
00:12:07,852 --> 00:12:09,496
until the last part. Tell her.

339
00:12:09,520 --> 00:12:11,272
I'm so sorry about him.

340
00:12:11,294 --> 00:12:13,306
Sir, I'll make sure he
doesn't get back out again.

341
00:12:13,328 --> 00:12:14,962
- No, Cheyenne...
- I just wanted to buy a ribeye.

342
00:12:14,963 --> 00:12:17,314
Oh, come on! You didn't
know what you wanted until me!

343
00:12:17,339 --> 00:12:19,351
You were lost! I'm fine...

344
00:12:19,481 --> 00:12:21,151
? Eeny, meeny, miney, mo ?

345
00:12:21,152 --> 00:12:22,987
? Which free hot dog gets to go ?

346
00:12:22,988 --> 00:12:24,104
What are you doing?

347
00:12:24,105 --> 00:12:25,805
Picking which one to give out next.

348
00:12:25,806 --> 00:12:26,902
You have to have a system.

349
00:12:26,903 --> 00:12:28,581
Hey, I just checked the numbers.

350
00:12:28,605 --> 00:12:30,916
Your score went up.
You're even beating Fenton.

351
00:12:30,940 --> 00:12:31,984
Keep it up!

352
00:12:33,276 --> 00:12:34,453
- We did it!
- You hear that?

353
00:12:34,477 --> 00:12:35,577
- We freakin' did it.
- It worked!

354
00:12:35,601 --> 00:12:37,227
Sorry, Fenton, guess
you're gonna have to stick

355
00:12:37,228 --> 00:12:38,380
to your other distinction...

356
00:12:38,381 --> 00:12:40,593
most prostitutes killed
in your parking lot.

357
00:12:40,617 --> 00:12:42,027
Yeah, they can't fire us now.

358
00:12:42,051 --> 00:12:44,051
Dina, I got to admit. You were right.

359
00:12:49,667 --> 00:12:52,253
I mean, he's the one
buying steak from a Cloud 9,

360
00:12:52,278 --> 00:12:53,830
so he's the crazy one here.

361
00:12:53,855 --> 00:12:55,566
He's the one who
should be in the back of...

362
00:12:56,166 --> 00:12:57,443
wherever he works.

363
00:12:57,467 --> 00:12:59,489
Jonah, we're trying to work.

364
00:12:59,621 --> 00:13:01,328
Why don't you sneak back on the floor

365
00:13:01,350 --> 00:13:03,082
since you obviously think
you're better than this?

366
00:13:03,083 --> 00:13:05,635
No, no. I don't think
I'm better than this, okay?

367
00:13:05,660 --> 00:13:06,896
I think we all are.

368
00:13:06,920 --> 00:13:08,465
You know, none of us are freaks,

369
00:13:08,489 --> 00:13:10,499
or... or shadow people...

370
00:13:10,500 --> 00:13:12,623
Jesus, Dan! How long were you...

371
00:13:14,030 --> 00:13:16,175
My point is, our time

372
00:13:16,200 --> 00:13:18,111
and our skills shouldn't be wasted.

373
00:13:18,136 --> 00:13:19,514
In fact, let's get out of here.

374
00:13:19,538 --> 00:13:21,982
Let's go outside and enjoy the day.

375
00:13:22,190 --> 00:13:25,540
Let's value our own worth
and take the day back!

376
00:13:25,565 --> 00:13:27,153
You know what? You're right.

377
00:13:27,178 --> 00:13:29,657
- I can do more than move boxes.
- Yes, Justine!

378
00:13:29,680 --> 00:13:32,125
I can be the lead singer
of the coolest band there is,

379
00:13:32,147 --> 00:13:34,537
and I'm the only white one,
and everyone else is Korean.

380
00:13:35,453 --> 00:13:37,632
Yeah, so let's start with going outside,

381
00:13:37,656 --> 00:13:39,659
and then, we'll see where we land.

382
00:13:39,764 --> 00:13:40,957
- Okay.
- Yeah.

383
00:13:41,812 --> 00:13:44,177
You know, I bet they
officially congratulate us.

384
00:13:44,395 --> 00:13:46,002
Maybe even something laminated.

385
00:13:46,024 --> 00:13:47,484
Oh, that baby's going right on the wall

386
00:13:47,506 --> 00:13:49,309
next to asbestos warning, for sure.

387
00:13:49,331 --> 00:13:50,875
Yeah. Whoops.

388
00:13:51,164 --> 00:13:52,797
There's a little spill.

389
00:13:53,671 --> 00:13:54,859
Huh.

390
00:13:55,023 --> 00:13:56,449
What the hell did you do?

391
00:13:56,474 --> 00:13:58,085
You said to shut down the bathrooms,

392
00:13:58,109 --> 00:13:59,987
so I clogged the toilets
with a bunch of salami

393
00:14:00,011 --> 00:14:01,655
- and shot glasses.
- I meant, like,

394
00:14:01,679 --> 00:14:03,567
hang an "out of
order" sign on the door!

395
00:14:03,589 --> 00:14:06,351
Okay, yeah, well, I wish
you would've just said that.

396
00:14:06,373 --> 00:14:07,840
Oh, my God, is this pee-pee water?

397
00:14:07,841 --> 00:14:09,157
Am I gonna get hepatitis?

398
00:14:09,182 --> 00:14:12,350
I knew this was gonna come
back to pinch us in the butt.

399
00:14:12,375 --> 00:14:14,222
Hold on. I think I can fix this.

400
00:14:16,259 --> 00:14:17,770
No. My bad.

401
00:14:17,795 --> 00:14:19,095
- Made it worse.
- Hey, guys.

402
00:14:19,096 --> 00:14:20,638
There's a bunch of
water in the hallway.

403
00:14:20,639 --> 00:14:22,576
- Yeah, we're aware.
- It's pee-pee water!

404
00:14:22,600 --> 00:14:24,278
- You could get hep!
- Oh, my God!

405
00:14:24,302 --> 00:14:25,870
No one is going to get hepatitis.

406
00:14:25,871 --> 00:14:28,499
I am... almost sure of it.

407
00:14:28,637 --> 00:14:29,637
We got this.

408
00:14:29,638 --> 00:14:31,018
We'll shut down the water,

409
00:14:31,042 --> 00:14:32,920
and we just have to
keep Jeff from seeing this,

410
00:14:32,946 --> 00:14:34,455
so someone needs to distract him.

411
00:14:34,456 --> 00:14:36,355
Oh, I think Mateo's
the right man for the job.

412
00:14:36,380 --> 00:14:37,820
No. My journey...

413
00:14:37,842 --> 00:14:40,012
Mateo it is. Now, everybody go!

414
00:14:41,354 --> 00:14:43,741
Wait, let me just try one more thing.

415
00:14:43,766 --> 00:14:45,914
Do not flush that toilet again.

416
00:14:45,939 --> 00:14:46,947
Ah...

417
00:14:58,363 --> 00:14:59,960
Oh, if we could just find an opening,

418
00:14:59,985 --> 00:15:02,050
I'm pretty sure I could
just suck out the clog.

419
00:15:04,975 --> 00:15:07,720
"Super absorbent"? Yeah, right!

420
00:15:07,744 --> 00:15:09,921
Okay, listen, we're gonna need
the big beach towels.

421
00:15:09,922 --> 00:15:12,504
They're seasonal. We
don't get them till next month.

422
00:15:12,505 --> 00:15:15,453
We can't let more water
get out on the floor.

423
00:15:16,187 --> 00:15:17,341
- Move!
- Ugh! Ew! Ew! Ew!

424
00:15:18,388 --> 00:15:20,300
Ew! Ew! Ew! Ew! Ew!

425
00:15:21,636 --> 00:15:24,204
Glenn, don't get it in your mouth!

426
00:15:24,228 --> 00:15:26,639
- Is it working?
- No, it's not working!

427
00:15:32,397 --> 00:15:34,481
Hey, Jeff.

428
00:15:34,791 --> 00:15:37,420
I just realized we need to catch up.

429
00:15:37,808 --> 00:15:39,997
So how are you? How are things?

430
00:15:40,310 --> 00:15:42,430
- How are the Subarus?
- Good.

431
00:15:42,813 --> 00:15:44,873
Really good. Everything's good.

432
00:15:44,895 --> 00:15:46,967
I started a gratitude journal.

433
00:15:46,989 --> 00:15:48,942
Oh, well, and, of course,
there's the new guy.

434
00:15:50,780 --> 00:15:52,005
Oh... new guy.

435
00:15:52,545 --> 00:15:54,032
Huh, look at you.

436
00:15:54,057 --> 00:15:55,386
New guy.

437
00:15:56,329 --> 00:15:58,358
Let's talk more about that.

438
00:15:58,383 --> 00:16:00,452
Well, his name is Trevor,

439
00:16:00,477 --> 00:16:03,019
and believe me, he lives up to it.

440
00:16:03,566 --> 00:16:05,357
And let's just say,

441
00:16:05,659 --> 00:16:07,971
he likey the Jeff. Check it out.

442
00:16:08,103 --> 00:16:09,814
Oh, there he is.

443
00:16:10,240 --> 00:16:12,057
Just in a towel.

444
00:16:12,809 --> 00:16:15,154
You should buy him some clothes
if you like him so much.

445
00:16:19,775 --> 00:16:21,186
No, I see it. Yeah.

446
00:16:21,208 --> 00:16:22,585
Attention, shoppers,

447
00:16:22,607 --> 00:16:24,919
we're aware of the water on the floor,

448
00:16:24,941 --> 00:16:26,852
and it's being taken care of.

449
00:16:26,874 --> 00:16:28,612
We apologize for any inconvenience,

450
00:16:28,637 --> 00:16:31,142
and would like to offer you
a free hot dog...

451
00:16:31,953 --> 00:16:34,028
not from the café,

452
00:16:34,030 --> 00:16:35,789
but a pack from grocery.

453
00:16:35,825 --> 00:16:37,051
They are technically cooked,

454
00:16:37,053 --> 00:16:38,803
so you can just eat them
right out of the bag.

455
00:16:39,669 --> 00:16:41,708
No, no. You're right.
I mean, why not?

456
00:16:41,737 --> 00:16:43,048
You know, a year from now,

457
00:16:43,050 --> 00:16:44,899
we're all gonna be
on a cruise together.

458
00:16:44,930 --> 00:16:45,882
We have to.

459
00:16:46,022 --> 00:16:47,767
- Puerto Vallarta, baby.
- Alaska.

460
00:16:47,944 --> 00:16:50,547
Aurora borealis. The colors just dance.

461
00:16:50,549 --> 00:16:52,616
It's like the sky's
painting you a poem.

462
00:16:53,115 --> 00:16:54,868
Earl, that's beautiful.

463
00:16:55,418 --> 00:16:57,857
See? We're good out here, guys.

464
00:16:58,279 --> 00:17:00,008
Has anyone tried the orange flavor?

465
00:17:00,262 --> 00:17:02,087
It's like nothing I could've imagined.

466
00:17:02,244 --> 00:17:04,055
Ah, this is great.

467
00:17:04,057 --> 00:17:05,221
I mean, why waste our day in there

468
00:17:05,223 --> 00:17:06,842
when we're not even needed?

469
00:17:17,157 --> 00:17:18,849
Well, Trevor is like...

470
00:17:19,210 --> 00:17:21,369
hmm, how can I put this
so you'll understand?

471
00:17:21,617 --> 00:17:24,727
It's like if you took all
the best traits of the Avengers

472
00:17:24,786 --> 00:17:26,368
and put them into one person.

473
00:17:26,514 --> 00:17:27,877
I actually don't understand that

474
00:17:27,889 --> 00:17:30,347
because I don't watch
nerd movies, but congrats.

475
00:17:30,637 --> 00:17:31,948
Yeah, I guess I'm just

476
00:17:32,521 --> 00:17:33,948
the happiest I've ever been.

477
00:17:34,009 --> 00:17:36,387
I mean, and I wish that
for you, you know I do.

478
00:17:36,525 --> 00:17:37,796
Maybe you can get there one day.

479
00:17:37,798 --> 00:17:39,643
I'm already there, okay?

480
00:17:39,768 --> 00:17:41,408
You don't have to wish me anything

481
00:17:41,410 --> 00:17:43,774
because I'm the one
proposing, not Garrett.

482
00:17:43,799 --> 00:17:45,901
Eric and I are happier
than you and Trevor.

483
00:17:46,220 --> 00:17:47,743
I'm ahead. You're behind.

484
00:17:48,237 --> 00:17:49,790
You're the one proposing?

485
00:17:49,838 --> 00:17:52,606
Yeah, so we beat you and Trevor...

486
00:17:52,608 --> 00:17:54,451
There is no me and Trevor, okay?

487
00:17:54,452 --> 00:17:57,274
I went out with him once, and he
hasn't called me in like five weeks!

488
00:17:58,013 --> 00:17:59,958
- Oh, this makes sense now.
- I just wanted everybody

489
00:17:59,982 --> 00:18:01,760
to think old Jeff has
still got it, you know?

490
00:18:01,784 --> 00:18:03,770
I mean, I-I cannot believe I did this.

491
00:18:03,772 --> 00:18:05,470
I am pathetic!

492
00:18:06,121 --> 00:18:07,746
Just pathetic...

493
00:18:09,734 --> 00:18:11,552
Wait. Hey. No.

494
00:18:12,294 --> 00:18:13,587
You're not pathetic.

495
00:18:14,196 --> 00:18:16,437
Who covers two districts, huh? Not me.

496
00:18:17,004 --> 00:18:18,248
You have a lot to offer.

497
00:18:18,333 --> 00:18:20,347
- You think so?
- Yeah.

498
00:18:21,036 --> 00:18:22,641
I know things didn't
work out between us,

499
00:18:22,643 --> 00:18:24,688
but you were a really good boyfriend.

500
00:18:24,712 --> 00:18:26,247
And honestly, I don't know anyone

501
00:18:26,249 --> 00:18:28,139
who takes better care of their Subarus.

502
00:18:29,077 --> 00:18:30,492
Thanks, Mateo.

503
00:18:31,516 --> 00:18:32,779
What is that?

504
00:18:33,552 --> 00:18:35,090
- Is that water?
- What?

505
00:18:37,677 --> 00:18:38,876
Ugh! Is this working?

506
00:18:38,901 --> 00:18:40,475
Of course not! Go faster!

507
00:18:41,789 --> 00:18:43,403
What the [bleep]?

508
00:18:43,944 --> 00:18:45,429
Are you [bleep] kidding me?

509
00:18:45,454 --> 00:18:48,899
I mean, what the [bleep] is
wrong with this [bleep] store?

510
00:18:49,303 --> 00:18:51,870
Oh, my God. What happened here?

511
00:18:52,617 --> 00:18:53,781
Jeff, did you do this?

512
00:18:59,570 --> 00:19:02,531
_

513
00:19:09,373 --> 00:19:11,439
- The whole store was flooded?
- Yeah.

514
00:19:11,475 --> 00:19:14,109
It was nuts, and, like,
a ton of used needles

515
00:19:14,144 --> 00:19:15,721
washed out from under a shelf.

516
00:19:16,079 --> 00:19:18,213
Something's been going
down in Housewares.

517
00:19:18,248 --> 00:19:20,548
Okay, well, we're back and I'm ready,

518
00:19:20,584 --> 00:19:23,051
so what else needs to be done?
Let's get this crew on it.

519
00:19:23,309 --> 00:19:25,242
There's not really anything left to do.

520
00:19:25,243 --> 00:19:26,521
Most of it's already been done.

521
00:19:26,556 --> 00:19:28,890
I mean, I was calling
you guys for a while.

522
00:19:28,925 --> 00:19:30,856
- Where were you?
- Uh, well, we...

523
00:19:31,274 --> 00:19:32,667
we were on a break

524
00:19:32,863 --> 00:19:34,925
because we deserved one today.

525
00:19:35,465 --> 00:19:36,952
Jonah made us go outside and relax.

526
00:19:36,957 --> 00:19:38,781
- We didn't wanna do it.
- You came alive out there,

527
00:19:38,784 --> 00:19:39,775
Justine. Don't lie.

528
00:19:39,836 --> 00:19:42,020
Well, did you at least finish
the special assignment?

529
00:19:42,045 --> 00:19:43,516
That was just a bunch of busy work.

530
00:19:43,517 --> 00:19:46,541
Yeah, but if you didn't move
those boxes onto the shelves,

531
00:19:46,576 --> 00:19:48,843
then they were probably
damaged in the flood.

532
00:19:48,879 --> 00:19:51,312
And that was, like, all
new Zephra products,

533
00:19:51,348 --> 00:19:54,182
- so that's, like, really bad.
- Damn it, Jonah!

534
00:19:54,217 --> 00:19:55,484
I knew we should've finished the work,

535
00:19:55,508 --> 00:19:57,786
but you led us astray with
your exotic flavored waters.

536
00:19:57,821 --> 00:19:59,053
I just wanted you to understand

537
00:19:59,089 --> 00:20:01,156
- that we are all better...
- That's the thing.

538
00:20:01,191 --> 00:20:02,663
I'm not better than the work.

539
00:20:02,952 --> 00:20:05,319
I'm a shadow person. And I like it!

540
00:20:07,337 --> 00:20:09,853
Okay, yeah. No, yeah, I get it, so...

541
00:20:10,000 --> 00:20:12,371
so yeah, we'll get back
there and assess the...

542
00:20:12,388 --> 00:20:14,383
No. You know what?

543
00:20:14,905 --> 00:20:16,664
You're not wanted in the back.

544
00:20:22,971 --> 00:20:25,839
Oh, my God, did you see me
almost follow her?

545
00:20:25,864 --> 00:20:27,657
Like, I literally took a step.

546
00:20:28,098 --> 00:20:30,313
So the store will be
closed for a few days

547
00:20:30,347 --> 00:20:32,153
to repair all the water damage.

548
00:20:32,189 --> 00:20:33,688
That's not good for quarterly numbers!

549
00:20:33,723 --> 00:20:36,024
Not to mention all the customer
complaints we're getting

550
00:20:36,059 --> 00:20:38,359
about being splashed
with "pee-pee water."

551
00:20:38,395 --> 00:20:40,862
And most are negative!
Some people were into it.

552
00:20:40,897 --> 00:20:42,363
Mm. What a mess, huh?

553
00:20:42,399 --> 00:20:44,132
We don't even really know
what happened,

554
00:20:44,167 --> 00:20:46,401
but it did start in the
customer bathroom,

555
00:20:46,436 --> 00:20:49,537
so talk to them about
their diet, I guess?

556
00:20:49,573 --> 00:20:52,240
So I should tell corporate
that their plumbing got wrecked

557
00:20:52,268 --> 00:20:54,913
because a customer ate
and pooped out a whole salami

558
00:20:54,938 --> 00:20:56,713
and a complete set of shot glasses?

559
00:20:56,874 --> 00:20:58,640
Hey, things can come out of your butt

560
00:20:58,665 --> 00:21:00,351
that didn't start in your mouth.

561
00:21:01,036 --> 00:21:03,169
Glenn, you backing this up?

562
00:21:06,045 --> 00:21:07,904
Mm-hmm. That's what I always say.

563
00:21:09,022 --> 00:21:10,557
Fine. Okay.

564
00:21:10,907 --> 00:21:12,139
This store...

565
00:21:12,164 --> 00:21:14,429
My boyfriend, Trevor, is not
gonna believe the day I've had.

566
00:21:17,595 --> 00:21:19,600
- Fake boyfriend?
- Oh, 100%.

567
00:21:20,076 --> 00:21:20,947
Yeah.

568
00:21:21,710 --> 00:21:27,945
Synced and corrected by hawken45
for www.addic7ed.com